AutoZone

Category:	Auto Parts Store
Address:	5167 Murfreesboro Rd, La Vergne, TN 37086, USA
Phone:	+1 615-793-5760
Site:	autozone.com
Rating:	3.9
Working:	7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–9PM

Location

Photos 31

Reviews 34

Marilyn Edmondson

I went in to get a new battery. My battery was dead that morning and I had to get it jumped off to be able to even to get to their store. I went in and asked if they could check my battery and install it if I need a new one. The lady behind the counter said yes. She asked a gentleman to come and check. He came out and started to check it and then said that he wasnt going to be able to help me because my battery was too far back under the hood (all of this while he kept his personal phone call going, resting on his shoulder). I asked him who would he send his wife to if she was in a jam like I was.. He said take it to the dealership. I asked him do you know how much that will cost?? He didnt care at all. I went right down the street to Oreillys and the guys there were awesome. I asked him if there was a problem with the location of my battery and he said absolutely not. They checked it and replaced it within 10 minutes. Shame on you AutoZone people. Yes, it was pretty cold and windy outside, but not caring to help someone in need is just unacceptable. All of my business will all be took to Oreillys now. Oreillys has great service, I recommend you skip Autozone and go straight to Oreillys. Autozone apparently didnt want the $153 I paid for a new battery.

Keith Tubbs

Im a long time customer of autozone and have spent hundreds of dollars in the past few months at the store located near my house. Recently, my check engine light came on and so after work yesterday evening I went to autozone to have it scanned only to be told condescendingly that there were only two employees working so they could not scan my car. So, frustrated, I immediately left and drove across the street to OReilly auto parts, who had only two employees working also but were more than happy to scan my car and gave me a much more detailed diagnosis than I usually get from autozone. I wont be back to autozone and regret spending so much money at a store that clearly doesnt care about their customers.

Matthew Utley

On multiple occasions over the course of a few months Ive gone to AutoZone (this being one of the local locations). And on all of those occasions I get a "were too busy." Does it really take more than 2-3 minutes to plug in a code scanner and get the results? If it does, something is wrong because no other parts store has refused. AutoZone has had terrible service for a while for various things I needed simple help with. Wont be going to any of them again, thats for sure.

Jacob Lindsey

Ordered a coolant tank cap that ended up not fitting my current one. Wesley helped me and found a brand new tank in stock! It came with the cap already with it, so he discounted me the cost of the 2nd cap. Also helped fill up my radiator and gave me some information on it. Great help and service bere!

Lucia Sandoval

Compras y ganas puntos me gusta porque hablan español y entienden lo que necesito

J. Hamm

Love this AutoZone. Manager cant remember name.... (tall blk guy) very helpful, both courteous and knowledgeable. Took time helping me with hands on auto trouble.

VILE Ninjaa

Not always the best service, seems like they reach for answer but arent really sure. Sometimes hard to even find someone standing upfront.

Hector Feliciano

Its AutoZone, get your parts go work on your car and dont blame these nice folks for your crappy car issues.

Shane Clancy

The people were knowledgeable and efficient. Thats all Im really looking for in an auto parts store.

Kevin Burrus

Its the same in every auto zone. You will be waiting in line for an hour for a blinker bulb.

Greg Stanley

They had what I wanted except they give me the wrong part period but they swapped it out

Jerry Jones

The employees are great and the manager Wes has gone out of his way to help me before.