AutoZone

Category:	Auto Parts Store
Address:	341 W Main St, Hendersonville, TN 37075, USA
Phone:	+1 615-822-7600
Site:	autozone.com
Rating:	4
Working:	7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–8PM

Location

Photos 16

Reviews 21

Ash Black

Worst customer service out of any autozone Ive ever shopped at. Go in 01/17/17 to buy a ball and drop hitch for my jeep. No greeting or offer to find what Im looking for. I find what I need only because I have shopped here before but only as a last resort because the Gallatin store is so much better when it comes to customer service. After spending over 50 dollars on a 2inch ball and hitch, I ask if they can loan me a wrench so I can attach the ball to the hitch. Thats when Im told the only way I can use a wrench there is if I buy one. I left and went down the street to OReilly auto parts where I walk in with the ball and hitch an explain what I need and how autozone wouldnt help me. They attached the ball to the hitch and went a step further and put it in my receiver in the pouring down rain so I didnt have to. When it comes to buying Auto Parts in Hendersonville, OReilly will be the only one getting my business I will never visit the Hendersonville AutoZone again. I will continue to shop at the one in Gallatin because they always exceed expectations.

Lee White

I was told AutoZone will rent out some tools by another parts store, so I stopped in to rent a vacuum pump and purchase my brake fluid for a brake bleed. The employees were very strange acting towards me and made me feel very uncomfortable. I got back home with the tool and noticed a part was missing, so I returned only to find out they do not rent out the accessories for the tool along with it and the only option they had available was to purchase the entire kit. The kit is available for purchase, but if you rent it you do not get the accessories that you have to use along with the tool to do the job. I returned the rental kit (as it was a waste of my time) and borrowed one from a local garage for free. I do a lot of vehicle service and repair jobs on the side, but Ill order my parts online before Ill visit this store again.

Vanessa Barthold

I just had the best experience at this Auto Zone and want to give a shout out to Lee at this Main St. location in Hendersonville. I just had AAA jump my battery and headed straight to Auto Zone. I also needed a new headlight. Lee was so helpful from the time I walked into the store. He not only got the new battery and bulb for me but he installed both for me!! I am so grateful for all of his help. Im not sure what I would have done without his help since all mechanic shops were closed by the time I found out my battery was dead. Thanks again, you really helped me out. Highly recommend coming here for any car needs. Thanks Lee!

John Kell

Customer service is the worst. Aside from being ignored by one employee, the other employee basically told me to wait (I asked to look up a part) so the person behind me could be helped. Thats fine if theyre just buying something but instead Im left there waiting and get skipped with no acknowledgement, no care from the employee while that customer is asking questions and doing more than just paying for something.

Paul Price

I always used auto zone but I switched to oriellys because they carry the right parts for my benz. But recently oriellys employees in Hendersonville has been ride and lazy. I came back to auto zone and recieved the service I like with a knowledgeable staff. So Im back with auto zone now

Sarah Knoke

Super friendly staff. Very kind. Offered to change my wipers while I paid, I didnt even have to ask.

Gregor Boyd

Sometimes staff is not very friendly, can easily get ignored here when checking out.

Matt Collins

Great service today during a visit for some coils for my F150. Thanks!

Andy McNutt

Always friendly and very helpful. Best parts place in town!

Isaac White

Very knowledgeable staff that is happy to help.

Karen Kenyon

They are always very helpful and patient