Related: | gowen auto |
Category: | Used Car Dealer |
Address: | 809 Kraft St, Clarksville, TN 37040, USA |
Phone: | +1 931-591-2200 |
Site: | wjautocredit.com |
Rating: | 3.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM Closed |
SQ
squishy kitten
If i could rate -1000 i would, of course theyre all wonderful and loving and caring when you purchase the car until you sign your freedom and rights over(yes i said freedom and rights) they are horrible at conducting buisness and have no shame in their game, i purchased my vehicle just shy if 3 years ago and am so flipping ready to be done with these phsycotic people! When i first bought my car i paid $200 every single week, EVERY SINGLE WEEK!!!! I was always paid up i did that for almost a full year then work slowed down and it got a little hard for me. And did intry explaining that to them when they harrassed me for each and everybsingle payment that was an hour late!?? They do not care about anything but money people! Dont ve fooled by their suits and slick talk! And this is coming from someone who has been dealing with them 3 years and finally in sept. My last payment is done and i can be rid of them. So anyways they blowup my phone when im late even to this day and i have to constantly remind them of my payment history, i tell them i am barelly ever late yet u keep calling like you think im not going to finish paying the stupid car off when i only owe 1400?? Seriously?? Theres no need for the harrassment!! They are almost always rude especially erica oh dont even get me started on her! And everytime ive made a payment they take a diff amount for intrwst everybsingle time. One time its 65, next 2 weeks if 70, then 30, then 80, then 40 then back to 65...its crazy! I felt like i wouodnt make it to the end and get it paid off. I wanted to bring it back a million times not to mention my sister and my parents also bought cars from here and both had to return or exchange them because all they do is sell lemons! They make it presentable enough to get off the lot then your screwed!! They have no curtosy of your life or feelings at all. I remember it was recent maybe 2 months ago i got a phone call from them about my payment being 1 day late and im 100% sure erica called me, she was so rude..she said hi mrs.**&&&& we were wonderin when you were gonna make your payment that was due on this day!? I said i cnt pay till this weekend coming up i dont have the money. She says and why is that? I told her is that really any of your buisness?? I mean seriously its not our buisness i have a life that diesnt involve you or the whole company at wj. I have problems too im not living in luxury over here! (obviously or i wouldnt have got a car from you) and i then once again reminded them of my payment history i said .." do you not remember every week i paid 200 for almost a year? Im barely ever late and i have consistantly paid this car why do you continue to harrass me ?" Her response was " we just need to write something in the system as to why you cant make a payment" i responded ok so isnt that what i just told you that i didnt have the money this week???? Theres your reason right there hello!!!!! Then she says well you do know if you wait till this weekend to make your payment that you have another payment again next week. Im sitting over here like did she really just say that? As if ive stolen the car left and never paid it !??? They threaten me constantly about shutting off my car..blah blah blah who cares i dont even drive it i have 2 better trucks and found a better dealer that actually works with people Nd cares and they fix problems with their cars for free!!! And they have great prices!! IM BEGGING ALL OF YOU DO NOT GO TO THIS PLACE THEY SUCK!!!!!! If you want a really good car without having to prove your whole life histroy or give a blood sample then go to nashville auto sales on nolensville pk next to tusculum rd give them my husbands name and i promise you will get a good deal! Ernesto is all you have to tell the guy in the office and he will hook you up!!!! Theres so much more i could add to this horrible place given my history (long history) with them. And they sold the worst lemon of a car to my disabled parents im more pissed about that then my situation and my folks have only had their car less then 5 months.
MI
Mike McKelvey
They sold me an overpriced vehicle with a bad valve seal. Failed to fix my window switch. Then the manager pulled me into his office and unprofessionally spoke down to me because I complained about the vehicle. I have only put 324 miles on the car and the engine already needs another 1200 to fix. Pretty sure they reset the computer on the car before I test drove it. Dont buy a car from here. They also put GPS tracking into your cars harness. When I had my first issue with the vehicle after only 32 miles of driving they told me the car was "as is" and said they would pay for half the repair. A coil was bad. They charged 250 for one coil and 4 spark plugs. I can get 4spark plugs and a coil for 50 dollars. This place is a lemon lot
LA
Latyra Dumas
What ever you do DO NOT buy a car from this place. They sale wrecked cars. I bought a car from here about a year ago. Had problems from the first week. They gave me the run around for about a month to take it to different shops then told me its a used car what to you expect. I got into a shouting argument with Don Brock (acting manager at the time), he was rude and just down right unprofessional. I have bought from Wyatt Johnson in the past but I refuse to buy from them ever again if my draws was on fire and I needed a ride ...I would just have to burn. I havent drove the car in 7months. I will be returning the vehicle for voluntary repossession.
TE
Terria Trice
I got a car with them in May of last year. I have not went a full month without something being wrong with my car. I found out my transmission is about to blow after only having this car for barely a year. Over 4,000 have went into this car since I got it (within a year) and it is STILL is a horrible vehicle! As far as a person that makes their payment on time, they really dont care what they give their customers! They are rip offs!! Make sure if you decide to get a vehicle from them, DO NOT TAKE THEIR WORD that they have checked everything on the car, take it and get it checked out yourself!!!! I wish I could give this place NO STARS!
CH
charles mancini
The gentleman that was working with me on my sale (Brett) was awesome. I was about to purchase a vehicle. Had test driven it and been approved. I noticed that the driver door wouldnt lock and the Manager (Rob or Don cant remember) refused to have it fixed. It would have taken a technician less than 20 minutes to fix. But he was rude and said the cars are as is. So I am taking my business elsewhere. If they are that rude about a simple fix like this one how do you think they will handle a serious issue?