Nike Factory Store

Category:	Sporting Goods Store
Address:	1622 Galleria Blvd, Brentwood, TN 37027, USA
Phone:	+1 615-376-2930
Site:	nike.com
Rating:	4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 23

Brooke G

How does this sound for customer service. My husband and I bought shoes and shirts and got home and our shirts didnt fit. So, two days later we go back to the store with our receipt to swap out our shirts for another size (same shirt, different size). We gave the cashier the receipt and she says one shirt isnt on there. I said, we got all this together- two days ago- told her the name of the cashier (who was working that day), which register we checked out, said we signed up for the Nike reward program and had the credit card we paid for- the manager came over and was so rude to us. Acted like we stole the item because it wasnt on this receipt and not in there system and that we had to re-purchase the shirt that we brought in! So, I told them the day we bought the original items- we put the items on the counter, watched her use the scanner, she gave us a final price. We paid and she put the items in a bag. So, we could have a) told them it was on another receipt or we lost the receipt which would have been a lie and they would have returned the shirt for another size. Or we could have b) told the truth which we did and we got treated like criminals and accused of stealing. We dont want anything for free so we purchased the shirt, but the manager at this location should have never blamed us or acted like it was our fault when it was apparently the employees fault for not double checking her scanner with our items purchased. We will never be back to this store!!!!

Candice Pugh

First and last visit. ZERO STARS. NO HELP from the 8-10 employees. NOT ONE WORD. I guess Im invisible, because one guy asked a woman standing 10 ft from me, twice. He walked by me atleast 4 times. Multiple employees saw me and walked by me. Im so tired of no customer service in these darn stores! And I cant believe how LAZY people are these days! Its shocking!!

Jackson Jennings

I enjoy the cheap prices and clearance on normally expensive items. The staff is helpful and there are lots of clothes and shoes to pick from.

Justin Cronan

One of my favorite places to get new workout gear for a good price. Go on the weekends though their are usually more discounts.

A Private User

Ill shop here and not have to deal with traffic in Nashville any day. Better products and sometimes a sale going on.

Pennie Norris

Crowded but good selection. Feels like Christmas eve in there though with everyone after the best deals.

Anthony Buschini

This is a great store. Great clearance on shoes,shirts,pants...everything! I highly suggest it.

Jordan Buser

Got an air Jordan moisture wicking shirt for $14, staff was friendly and it wasnt that busy