The Home Depot
| Category: | Home Improvement Store |
| Address: | 79 Woodruff Industrial Ln, Greenville, SC 29607, USA |
| Phone: | +1 864-284-0991 |
| Site: | homedepot.com |
| Rating: | 3.5 |
| Working: | 6AM–9PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM |
Location
Photos 100
Reviews 36
ED
Edith Byrd
Beware!!!! Beware!!! ☹️Purchased a entry door unit (that includes the door,sidelights) cost several Thousands Dollars. A few months ago that was factory defective and the manufacture has agreed to replace the door. Now the new door has to be installed and the other door uninstall but I am being Told I will have to pay several Hundreds of Dollars to uninstall and reinstall I have already paid to have the the First door installed and feel very Strongly that I should not have to Pay these charges again since it is A Factory defect and the door is not even 6months old!! Seems to me Homedepot is more concern with making money then taking care of good customers!!!! When customers are dissatisfied and are forced to keep faulty products because they will not honor their service commitments !!!
BR
Brian Moore
The guy who is always at the return desk is such a jerk. (Bald, heavy set.) Took a garbage disposal back today. Found that the mounting hardware was missing after taking it out of the box. While putting it back in the box to return, I noticed that someone had written "missing hardware" on the side of the box and then scratched it out. I said to the guy at the return desk, why would they write that and then put it back on the shelf. He said, "someone may have taken the hardware out later". That make no sense! Then he acts like, stop wasting my time. Every time I take something back its the same - same jerk. I have had it. Ace hardware may be more expensive but at least theyre not idiots.
A
A Private User
Its really sad when your willing to spend a lot of money for a full kitchen renovation, and the person your talking to challenges you through the entire process. Home Depot is suppose to offer solutions to make things easier, but instead, they discourage you from doing business because they are so lame. I inquired about asking someone to come and measure my space for a new kitchen and was told I need to go to the store first. They cant do anything without the measurements, so why should I hassle myself to the store just to be sent away? I called Lowes, and no problem.....so they get my business.
MA
Matt Foster
Terrible service from kitchen department. No follow-up calls or follow-through with their commitments. LATE and they have no sense of urgency. Installer is even worse service and they will nickel and dime you. Ive cancelled their services and still waiting for a refund but I havent even received a receipt after multiple times asking. DO NOT HAVE THEM HELP YOU DESIGN A KITCHEN AND INSTALL NEW CABINETS OR COUNTERTOPS.
SH
Shawn Hunte
Friendly staff! Someone actually took the time to help me match some screws and washers that I needed! I purchased a kitchen cart from someone in a local Facebook group, but two of the screws and 4 washers were missing. The gentleman in the Hardware section asked me if I needed help, and he promptly found what I wanted. Excellent customer service! Now I can complete my assembly! I definitely will be back.
MI
Michelle Berry
Terrible customer service,we were going to buy a large quantity of building supplies and we were checking on a discount and the manager said their bid department wasnt open on the weekends and my husband asked for a match of 5% like Lowes and they wouldnt honor it. So, we will go to Lowes and Home Depot has lost our business.We just bought a house and we are doing a lot of remodeling sorry Home Depot.
BR
Brad Mondel
Went here to return an item with the receipt and the box and within the policy time frame and I was denied. I went to another Home Depot and got a refund the same day. Horrible customer service and employees who arent aware of their own store policies.
SP
Spring Bills
I have had an issue with getting a recent floor installation repaired. 4 months have gone by and I am left with no flooring on my stairs, just raw wood. The flooring subcontractors have been awful and Home Depot has nothing to rectify the situation.
FR
Frank B.
Im usually able to find what I need here. The store seems a little disorganized in that some products are not kept in locations Id expect causing me to search the store or hunt down an employee for directions which can become time consuming.
GO
Gotchaplumber Gotchahvac
My opinion is that I had a problem with the service at this Home Depot, yet my opinion is that a lady, who I think may be named Lisa provided me with laser-sharp help; fast thinker, nice lady. Gotchaplumber/Gotchahvac
AM
Amanda Pritchett
Had an awesome experience in this store. Every employee said hello or asked if i needed help. When I got what I needed the cashier offered to have someone load my car and I didnt have to do a thing! Great Service!
JU
Juan Monsalve
Do not have sence of urgency or team work (waited for 30 min on tool department until I had to look for help at the pro desk)... this does not apply to Cori...for him I changed my 1 star to 3
BR
Brandon Woods
Worst customer service I have ever received. The tool rental department hung up on me 3 times in a row and I had to go to the store in person just to ask a simple question!
BE
Ben Foster
Worst customer service at this store. Only one person able to answer questions in an area and then they dont help at all. Seems like every other home depot Ive been to.
JO
Jonathan Nappi
Great store, very helpful staff. Had trouble finding something advertised, the manager Joe was very helpful in finding something comparable.
A
A Private User
These Guys always have what I need! There are always employees around to answer all my questions. Not sure why all the other poor reviews.
LI
Linda Moreland
I took an elderly lady there to shop. The flower vendor and the clerks helped us shop for plants and even put them in the car for us
A
A Private User
Felt like I was in a used car dealership the rate I was getting hit up by employees trying to sell me kitchen cabinets and HVAC units.
GR
Gregory Millard
Dont bother trying to buy anything out of the blinds section. Theyll go weeks without restocking. And then blame it on the trucks
BE
Ben Zeller
Always good customer service. Im here almost every day at least 1-3×. Cannot remember the last time ive been disappointed.
JI
Jim Ehlers
This one on woodruff rd. always seems to have their shelves stocked...not like Easley and Augusta / Pleasantburg stores.
BE
Ben Mahaffey
Walk in, ask them where to find something, and they know every time! I have had nothing but good experiences there!
LA
Larry Zakharov
Had a very helpful associate. He was willing to cut my boards to length, not just so they fit into my vehicle.
TY
Tyler Aikman
Associate was very helpful in working with me to find all the solutions and products I was looking for!
CI
CinnamonBaked
No proper service, dont show up when they are supposed to, when they do they make a last minute call.
JA
jason bushnell
Great experience. Store was easy to navigate. Employees were helpful and knowledgeable
JE
Jeremy Robinson
Good experience. Found exactly what I needed. Cashier was friendly and helpful.
WH
Whit Linhares
Today I received great service, had what I needed on the shelf unlike Lowes
AL
Alexander Soler
Very helpful and knowledgeable staff. And easy to find for that matter.
CO
Constantin Stefan
Very helpful and knowledgeable associates in every department.
SO
Southard Young
Not as nice of garden center as S. Or N. Pleasantburg locations
EL
elmer perez
Súper buena
M1
m1k3 Roz
Great products, a lot more than the ones around the ares
CH
Chicken
Great customer service and awesome selection.
MA
Mark Pyhala
Great home depot. Really clean restrooms.
RH
Rhonda Rusch
Found most everything, helpful staff.
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