Category: | Cell Phone Store |
Address: | 45 Newport Ave c, Rumford, RI 02916, USA |
Phone: | +1 401-383-6574 |
Site: | storelocator.sprint.com |
Rating: | 2.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
JO
Joyce Laramee
I went into the store recently to purchase a phone for my daughter, and was told I would receive the phone for free. I was told I only had to pay $130 up front, that my phone would be free and that my monthly fee with my existing contract would not go up. I was very doubtful of this offer and asked the salesperson multiple times whether I would actually be receiving the phone free of charge. He assured me that I would. A few weeks later I received my bill and the charges were $150 more than they used to be!! I was tricked and lied to!! Do not let the superficial friendliness of the staff at this store dupe you into agreeing to enter fake offers that dont even exist like I did. I am extremely dissatisfied with the service I received, and will be immediately leaving Sprint once my contract expires!!
MI
Michael Volante
Absolutely awful customer service. The minute I walked in, there was inappropriate and terrible rap music playing. The songs contained swearing as there were a multitude of children still in the store. I was told someone would be right with me. An hour later, when the store was closed at this point, I was finally approached. After telling the representative what I needed, he said it couldnt be done because it was now too late. I waited an hour for someone to tell me that. The store was very unprofessional and the salespeople were equally unprofessional and useless.
CE
Cedric Silveira
Terrible customer service. Just called to get some information about the iPhone 7 and my current iPhone plan and this guy rushed me off the phone because the store is "too busy." Even though he only has 2 iPhone 7 anyways. Terrible display of customer service and I dont plan on getting my new phone there. Hilarious way of getting customers.
AN
Ana Jovel
Outstanding customer service. They thoroughly explained all the plans and went through all my possible options. I would definitely recommend going to this store!
MI
Michael Barker
Sprint for as much as you hear about sprint being bad sprint customer service can be amazing and will go out of the way to help you
ME
Melissa Blackburn
Horrible customer service. I walked out.
MI
Mike Wilkinson
Professional staff and great deals.