|2000 Mendon Road Ste 9, Cumberland, RI 02864, USA
|7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–5PM 9AM–3PM
The staff approached me immediately, helped me find what I was looking for, then made me a car key with a chip in it for only 75$ instead of getting the exact same key from the dealer for $160. I couldnt have asked for better service. If you arent sure exactly what you need, and dont want to wander around a Home Depot or lowes for hours looking for someone, I suggest heading to Depault. They will talk to you, find out what you need, help you find it and walk you through how to take care of the job. Great place.
A Private User
Bought a Weber grill at Franklin Fireplace last fall. Had a problem that they refused to fix, even though their assembly was the issue. Walt from DePault couldnt have been better. He came out on Saturday of Memorial Day weekend to fix a problem that they hadnt caused. Plus he told me they deliver Weber grills for free. That is what I call GREAT customer service.
Nice people but...their Aura paint is the worst. Overpriced and does not cover any better than the worst Lowes paint. I just paid $60 for a gallon to do a 128 sq ft accent wall which should take half a gallon. I have run out of paint. 3 coats so far and looks like 4 may do it. Worst paint in my 23 years of painting. Shocking waste of time and money.
Its a bit insulting to be IDd for a debit purchase when the customer in front of me clearly wasnt. If youre under 30 the elderly woman at the register will follow you around card you when you go to pay. Thanks to that experience Ive learned that brushes and pans are cheaper at Lowes, anyway.
Ive been to this store twice now and love the service Ive received. Both times they were very friendly and able to immediately answer questions and recommend products unlike the large home improvement stores where youre referred to different departments and people.
I understand its tough to compete with the big box stores, but they tend to be a little pricey and dont always have stuff in stock. Also their signs everywhere "were watching you", "dont do this...", "do this..." etc. are pretty unprofessional and annoying.
Great small family owned local business. Inexpensive, super friendly, very likely to remember you next time you go in. Wish I lived a bit closer, because my local store isnt nearly as nice.
I can only say good things. Service is great always and they have good stock consistently. Useful place that I use frequently.
Why does this hardware store close at 3:00 on a Saturday? Isnt It on the weekends when most people do projects? Off to Lowes.
The essentials you need, in a local place, with friendly, helpful staff.
Family owned and fairly priced excellent Customer experience
Very friendly service & knowledgeable staff.
Always find what Im looking for