Zales - The Diamond Store

Reviews 3

DE

Dewey Daily

Zales has the absolute worst customer service of any jeweler Ive dealt with. The people at this store were nice but if you order online and have a problem they will not help you. They say that online zales and the store zales are pretty much separate entities. I ordered a ring for my girlfriend online for Christmas. It came in with black scuff marks all over it that wouldnt come off. Every call to the online store took at least an hour and after two months of calling and complaining all they gave me was an online only 10% discount. I highly recommend going somewhere else. All other jewelry Ive bought there looks dirty even brand new

YO

yolanda jamison

went into Zales at galleria mall located in York PA on 2 separate occasions on the same day store was not busy both encounters I was not greeted both times customers came in a few minutes after me and were acknowledge with a smile and warm greeting I was never offered help after waiting more then 5 minutes and observing 2 employees standing around conversing with each other will not recommend this store to anyone

RU

Runks girl

Ok experience, left empty handed