Rising Sun Beauty Outlet

Related:	house of beauty philadelphia
Category:	Beauty Supply Store
Address:	501 Adams Ave, Philadelphia, PA 19120, USA
Phone:	+1 215-728-0700
Rating:	3.9
Working:	9:30AM–8:30PM 9:30AM–8:30PM 9:30AM–8:30PM 9:30AM–8:30PM 9:30AM–8:30PM 9:30AM–8:30PM 10AM–6PM

Location

Photos 12

Reviews 17

Brittany Caldwell

I went there today looking for a lace front wig. I searched all over the store and finally found the perfect one. A really nice woman helped me try the display wig and it was perfect. However, when she went retrieve it for me to buy, the particular color I wanted (the same color as the display wig) was out of stock. My bday is tomorrow and I really loved the wig so we asked the manager, Anne Chin, if we could get a discount since the wig was used. She unapologetically said NO and that if I wanted I will have to pay full price. I wasnt looking for any big discount, maybe $5 or so, but she refused to budge and told me that there wigs are already way underpriced and that I wont find wigs that cheap anywhere else. The wig was $50 dollars and it was synthetic and I know for a fact that other stores sell it around the same price or cheaper. However, what bother me most is her rude attitude and the fact that she wanted me to pay full price for a wig that had already been used multiple times. The rest of the employees agreed with me and were sympathetic to the situation but Mrs. Anne Chin seemed to care less. Unfornately, I do not think I will return there again nor will I recommend it to any of my friends or family.

Nikeia Davis

I liked this place until Saturday Aug 8th. I went in to buy haircolor for my sister and decided to try on a wig. The young lady who helped me was awesome. However the male Asian associate (the scrawny one with the glasses)decided to say to a black female associate she would be cute if she was white or Asian. Of course I was livid by his remark. Were all entitled to a preference but to tell someone youre not attractive because you are black or Hispanic or whatever ethnicity they identify with is wrong and racist. He saw my reaction to what he said and told the young lady he was joking. She uncomfortably laughed but I could tell she didnt like what he said. Where is the comedic humor in that? I was even more upset that she didnt check him. I said that wasnt funny and left the store. I will not be returning. Do what you will with this information. There is beauty in all races.

Flashy ladies

My #1 go to hair store.. Wide variety of merchandise to choose from. They have the most wigs Ive seen in any other hair store in Philly.. Rather it be human or synthetic, lace front ,full or half,pink or grey.. They have something for whatever your preference may be.. When it comes to beauty, skin or hair products they pretty much have you covered on everything (men and women). They have lots of beautiful accessories as well. This is pretty much a one-stop-shop and I will continue two have them as my number one hair store in Philly. Staff are very nice,helpfull & talented (if u need help with installs or whatever).. Even the security @ the front door greets ppl who enter. . I love this Beauty Supply store.. FYI : I always get so excited when I enter the store & forget to take pics ...

Colleen Dignam

I went here to buy my first wig. Nai was very helpful & explained everything I needed to know as a beginner. They apparently only allow customers to try on a total of 3 wigs. Being my first time, Nai let me try on 6. The store wasnt busy. I chose the 5th one, it was perfect! Then Su (a coworker) walked up & gave her a harsh lecture right in front of me about me trying on over 3 wigs. She was extremely unprofessional & extremely rude to me. I told Su, its my first time, and had I not tried more than 3, I would not be buying the wig. Su didnt care, she would prefer the store not make any money over customer satisfaction. I felt horrible for Nai. That never should have happened, and its not good if they want repeat business. Su really ruined my experience.

c m

I called to find out what promotions they had on their wigs, since l am nearly 45 mins and a state away. The woman on other end stated they dont give out their promotions over the phone. It was a rather unprofessional and odd statement to make. What was the secret? So, you just show and hope they have good deals? Although l am the daughter of immigrants, l can see how people tend to back away from these Korean/Chinese hair-care businesses, because you expect a certain standard of service. I already am reluctant to buy from them. Wish l could find a black or american - owned hair care venues. ;-(

Tiffany paris

I went to this place and Although they do have a wide selection and variety of wigs, the majority of the wigs are damaged and they need to replace the tester wigs. The workers are very rude and all have attitudes. Overall customer service means a lot to me and this location does not have any good customer service. If I ever went here again it would be because they are having some type of super sale

La Shawn Ford

Google create zero star. Disgraceful place, the rudeness of their employees both over the phone and in their presences, well Ill assume they get it from the owner, theyre just as rude. My money is spent where respect and decency is given. Youll close soon enough. ***Kay at (BEAUTY TIME) love your professionalism and your staff. ***

LaToya Barnes

Today 2-12-17...Security guard informs me that the store is closed 5 mins before closing time.. all I wanted was lashes.. he just caused them to lose a customer... on top of that I saw him allow other customers into the store after he told me they were closed.

gina White

My first visit to this store was not that long ago wasnt pleasant It took some time for someone to help me, when I asked for help in what I was looking for ! one of the employee was very rude to me ! when I asked for help! I had to RETURN THE FAVOR !!!!!!!!!

Jeanette Davis

The Owner is amazing! Ms. Kay!!! Sweet, caring, and supportive. She has a personal relationship with her customers,and supports and donates to Non- Profit organizations in the community. Ive been a customer for over 20 years.

Simone Parker

I love love love this store. I live in Upper Darby and I prefer to take the drive all the way out there to get my hair. Awesome varieties in color and brands. Definitely my go to hair store plus theyre very nice

Doreen Forson

This place has every single product and they had excellent customer service and wide arrange of products. I f you buy a wig they offer to cut the lace for you but you must purchase it first though.

Rovetta M

Good customer service. I came here looking for Senegalese twists and received exceptional service. Prices are a little bit higher than Beauty Time across the street but the selection is much larger.

jessica burton

I was helped as soon as I walked in, the woman was very patient with me, and picked out two beautiful wigs.

Gwen MP

The best beauty outlet ever and customer service is 100 percent patient and provide good customer service .

Sylviah Muchiri

They may seem unapproachable @ first but really sweet ladies & lead you to exactly what you need

Christelle Woods

That is huge and nice. Sometimes difficult to find something to match correct for my hair.