Rent-A-Center
| Category: | Furniture Rental Service |
| Address: | 1326 Lititz Pike, Lancaster, PA 17601, USA |
| Phone: | +1 717-392-3700 |
| Site: | locations.rentacenter.com |
| Rating: | 3.7 |
| Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–6PM Closed |
Location
Photos 24
Reviews 5
TO
Tonya Griffy
Been doing business here for a few months. They have some good furniture items, however I am on two different payment schedules one set I have it weekly and the other is biweekly. Well every week the staff mix up my payments, and Im left to keep explaining to them something that is so simple. Since then I have completely stopped working with them and let my boyfriend take over the account. Some girl that works here calls me every Saturday afternoon when Im at working leaving voicemails that my payment is due, let alone the send an email out on Friday. Its helpful but I feel harassed. Also whenever I call to make payment they have my account mixed up, and I have to update my address every time. This past Saturday I called to make payment and the girl answered and asked if I was still at my old address I said why do I have to update my address everytime and she was rude and was like Im sorry but thats not my fault I wasnt the one you told your new info to. She is so rude and untrained it is ridiculous, next time I would like to speak to the manager. Also I have reached out to customer care and no one has contacted me back, very disappointed with the service. Will be returning my items.
DE
Devin March
The service was great and I found a king size bed for a good price I put some money down on it owed $300 left went back two weeks later put 200$ on it went back two more weeks later with the last $100 but they said I owed 140 when it should of been 100 but paid it and was on my way. Now every week since I paid the bed off i get emails and phone calls and letters from them begging me to buy more stuff even asked them to stop calling me and they continue to at this point harass me to buy more stuff its very annoying and frustrating if I wanted something else I know where to find you but I will no longer be going here cuz Im tired of them bothering I would appreciate it if yall left me alone.
MI
mike bish
Everyone is great to work with except No. This dude is what the mold of idiots is made of.
JA
Jason Salters
The people here are great and will work with you as much as they can.
VI
Vickie perez
great service and staff work here
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