Category: | Shoe Store |
Address: | 25 Laurel Mall, Hazle Township, PA 18202, USA |
Phone: | +1 570-455-7704 |
Rating: | 3.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM |
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Rose A.
This shoe store has good selection and good quality shoes. Where they lack is their terrible customer service thanks to their owner/manager, John. The man has no personality, blows off his customers, and is rude to them when he decides to give them the time of day. I was in there today when he refused me a refund for brand new shoes that were not comfortable. Prior to "helping" me, he was with another man who completely ignored through their entire interaction. I will not give this man another cent of my money. I would rather walk around in dollar store sandals than give that rude, insensitive jerk another dime. He does not deserve another paying customer in that store. If you want good shoes, visit Ginos in Mountain Top. Give them your business and let that mans door shut. I cant believe the way I was treated in there today. Absolute disgrace of a person, let alone a business owner.
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A Private User
The are a HUGE RIP OFF! Over priced and DO NOT REFUND YOUR MONEY!! My husband purchased a pair of $120 UGLY shoes. When he went back in less then 1 hour, JOHN REFUSED to refund the money. When I called to see if we can get the money back, JOHN had NO customer service skills what so ever. All I got was a "WHATEVER YOU NEED TO DO." Did not try to help me at all. NEVER AGAIN!!! Should NOT be a manager!
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Sandy Beech
They are specialty store along with some retail, also a dme provider for therapeutic shoes and insoles. They did excellent job with my mom she walks so much better and doesnt complain about her hammertoes and bunions anymore. Very professional. Would highly recommend anyone with foot deformities and problem to go there. Thank you.
HA
Hazelton Pa
Great service and very knowledgeable. Great selection of style.