Advance Auto Parts

Category:	Auto Parts Store
Address:	1971 Street Rd, Bensalem, PA 19020, USA
Phone:	+1 215-633-1623
Site:	stores.advanceautoparts.com
Rating:	3.9
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–6PM

Location

Photos 17

Reviews 13

Cuba Rodriguez

Let me start out by saying I am a mechanic with my own business. Now that being said, its the commercial part of sales that this review applies to. I have been going here for years, and have seen a few people come and go but for the most part have always kept knowledgeable, loyal, and quality employees. I never have a problem with returns or honoring their warranties for free replacements on defective parts (it happens no matter the brand or store). The people are usually pleasant and happy to help and have gone out of their way to help their customers. Since Ive been shopping there for so many years, Ive gotten to know the upper level management (DMs & CMs) which are just as great. The parts are very reasonably priced, and offer high quality well known brands. The tools available (including the rental) are decent quality and I have little complaints... they do have cheaper tools too, but if in the industry, they can be easily distinguished. Hope the store with the people stick around for a while... rare for me to say with the chain store industry.

tim wheeler

Not really happy at all with the service manager ..I paid with a debit, the product failed. I returned the item and asked for cash back as Im entitled to per original tender..DEBIT=CASH back per their posted returning guidelines that he even pointed out to...He said item over $20 (store policy) had to be returned to the card....He rushed the transaction and left the register...I looked at the policy and it clearly stated my entitlement to a cash return....This guy lied his butt off and I promptly called customer service to which they verified my complaint. He didnt know what he was talking about.made a fool.out of himself. Now I have to wait 5-7 business days for my $ to post to my bank. Not cool... OREILLYS has a new customer now..

Tom D.

Could be 4 or 5 stars if the counter associates were trained better and had higher IQs. Otherwise, they usually have what you need or can have it for you within a couple hours.

Chris Stackhouse

Ordered my parts online about 10:00 PM. Just had to show the confirmation email and sign the receipt. Total time in store was less than 5 minutes.

Danny Mills

What I love about Advance Auto Parts is that I can always find a 25, 35, or a 40% sometimes 50% off code online and just pick up my parts locally

Rahul Panchal

prices are same compared to other auto parts... but wide variety of parts available.... good customer service

james herold

Great customer service julio oscar and leo are great at helping customers in difficult situations

Donna Garza

I was able to buy a new battery and get it installed by the staff for free!

Chalie Fitch

Staff is very helpful, parts are good quality at a reasonable price.