Category: | Toy Store |
Address: | 1133 Valley River Dr, Eugene, OR 97401, USA |
Phone: | +1 541-485-8742 |
Site: | stores.toysrus.com |
Rating: | 3.5 |
Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM |
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MicKenzie Rolfe
It took three days and two separate trips between my husband and I to purchase a playpen for our son. The employees were extremely rude and lazy in the process; refusing to check the back for my husband so I had to ship the playpen to store. All this did was force another employee to get the pen. When I went to pick it up, the employees I dealt with were rude to me and customers around me and were a little too stoned to be at work in my opinion. Will NOT be purchasing there again.
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Callie NoThanks
Went for the Pokemon Go Plus. Looked online & called the night before to find out what time they opened and how many they were getting in. Was told they open at 10am and were getting at least 50 in stock. We showed up at 9:45am to find that they opened at 9am and only got 17 that sold out immediately. When I spoke with their customer service rep all we got was a snotty "Sooorreeeeey". Theres plenty of other places to shop where their employees arent trained so piss-poorly.
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Lori Smart
Overwhelming supply of low quality toys that lack imagination and educational opportunities. You really have to hunt through all of that to get to a rare few good options. There are plenty of great toys out there, and Toys"R"Us just doesnt offer them. Their only redeeming factor is that they carry a decent selection of LEGO.
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Jill Roe
Most Toys R Us are very similar and this one is no different, however the cashier was very outgoing and friendly which is becoming a rarity. I was disappointed with the Barbie selection very little clothing I went there thinking they would have the largest selection.
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Joshua Johnson
There is a wide selection of toys here that your kiddo will ask for. Luckily, their sale prices are incredibly reasonable and the employees are kid friendly; engaging them in lighthearted conversation. All in all, its really what you want from a toy store.
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Guava Juice 3
Nice toys but I will never buy electronics like Tablets, they dont hold up to kids standards like the packaging says it would, so far my son has had his Nabi dreamtab for a year now with no problems
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Mercedes Montonini
They always have what I am looking for and have friendly staff particularly to my son and since it is his experience at the toy store I appreciate him receiving great customer service.
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Jennifer Bright
This place is ok if youre looking for a particular item. Very limited on their baby items and a lot of the time they having low stocked shelves. Hard to find help some times
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Matthew Fujimoto
Helpful staff. Online pickup worked well. Very clean and organized. Staff answered all my questions about buying scooters for my kids.
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Amanda Sherland
These people are the rudest, worst people to work for. Ill never step foot in one of those filthy stores again. Also, the bathroom, yuck.
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Fred Dentino
Awesomeness I went with my nephews and niece. Birthday parties and supplies to keep all the little ones from not have enough FUN
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Tito Williams
They didnt have what I was looking for, but the store was clean, well laid out and the staff was helpful.
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Elena Galik
It would be nice if they removed the security tags. That is how my son got his Christmas gift :( Very sad!
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Celine Bailey
Very helpful staff every time I shop here, great selection of toys & books for my little girl.
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Matthew Clevinger
Unfriendly customer service and only one cashier. I dont know what keeps this place open.
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Paul S
good selection. My kids love going here even if we dont buy them anything!
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Kay Scaife
Found what we were looking for. We had fast and friendly checkout service
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Todd Canfora
Do not use the bathroom and your visit may go better than my visit.
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Edward Metzler
Very old and poorly maintained. But still have an okay selection.
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Nop Putthapat
I like this it has very toy type My daughters toy from here too
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Rachel Hunter
Friendly helpful staff, excellent selection, decent prices.
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Chris Hollister
Keep up on wwe action figures need more new ones
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Chad Lybarger
Good selection. Good sales. Friendly staff.
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Anjelika Parent
Fun to see all the new toys and cute books.
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Rollett
Small store and generally unhelpful staff.
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Josiah Gandara
Lots of fun stuff. Kids love coming here!
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Christopher Hobson
Same as any other TRU ive been to
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Devon Schneider
Prices are cheaper at other places
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AmaeloEze Technology & Gaming
Great store to find kids toys.
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Blizz Az
Staff are friendly and helpful
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S Lin
Seems dirty and run down.
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Ralph Hendrickson
it was cool working here
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Tasha Green
My kids love to go here
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Sarah Hay
Its a good place
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Opal McClellan
Friendly people
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Henry Ochoa
Its toys are us
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A Private User
Cool stuff.
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marilyn castillo
Fun place.