Category: | Toy Store |
Address: | 12305 N Starlight Ave, Portland, OR 97217, USA |
Phone: | +1 503-286-7558 |
Site: | stores.toysrus.com |
Rating: | 3.8 |
Working: | 10AM–9PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10PM 9AM–10PM 10AM–8PM |
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Sam Teveldahl
Toys r us shipping is garbage!! I ordered my sons birthday present on the 1st of January. It was supposed to be here the 6th! There was no reason it should be here the 6th except laziness on toys r us part! I paid $176 plus shipping and they sent it with some garbage company that nobodys ever heard of! Now its the 12th. The day of my sons birthday and its not coming till tomorrow quote on quote! Dont ever order online they absolutely suck!!! I hate toys r us!! They rip you off when it comes to ordering online!!! Garbage customer service as well! They wouldnt do anything for me!!!
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Kevin Crane
The store is a typical toys r us and babies r us. The floor is clean and shelves are somewhat organized. But the menvs bathroom is horrible. It has a burning stink of never being cleaned thoroughly. Toilet paper just sitting around and not in holders. Clogged toilets and the appearance of the stalls looks beat down. Felt disgusted after being in there so I just left immediately after.
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A Private User
For the two that said this location isnt there any more, they are wrong. This is a HUGE babies r us and toys r us and they have NOT moved. They MUST have gone to the wrong place because the directions on here led us right there just yesterday, This store is huge and a great place to shop for your kids and babies. I would recommend it to anyone.
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Nichole VanMeter
Awesome the store was neat and clean and I love that for birthdays this year my 8yr old got a book and a Geoffrey plush they also said theyd announce it over the intercom hes like no thanks!!!! So awesome! Very fast friendly check out! He had fun spending his birthday money! And score they had Skylanders Buy one get 4 free! Spectacular!
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Cathy Farian
Out of stock! Terrible to take a grandson in to pick out a special toy (battery jeep) only to build the excitement to be crushed at the checkout. None in stock and not willing to track one down for us. Add this to one more blow for this store.
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Amanda M
Took a long time to get service. They were having an event and had staff dedicated to that, however they were mostly just talking amongst themselves instead of helping customers understand what was going on where.
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A Private User
As the other reviewer mentioned, this store has been demolished. Hope you do not make the same mistake and drive there just to find out it is gone. I wonder how we alert google maps?
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Irina K. S
Prefer this Toys R Us over any other within the area. They always have what I need, but mostly, they can always make me happy. Very knowledgeable staff, and wonderful management.
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A Private User
I say that the new one is bright and the ceiling is very high. It isnt that cluttered, but I have to say I think there might be less items then before. But, the building is great.
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Mark
This is probably the best Toys R Us in the Portland metro area. It is more modern than a lot of its counterparts, is easily accessible, and is always holding events.
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ISSAC MARTIN
They had some demo toys out the made bleepy bloopy noises. Dad mode kicked in and I of course had to conduct quality testing with my kids for the next hour.
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A Private User
They are no longer open... Thats all, but apparently I must write 100 characters... Drove by yesterday, and theyre all fenced off with the sign down.
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Rhino
Prices are average but there is a good selection. When stuff goes on clearance there are some great deals (paid $3 for a $20 item today).
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Gaither Family
HORRIBLE customer service!! Had to call 3x, would ring until the phone would disconnect. This is not the first time it has happened...
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Erin Johnson
Online service and support sucks. I do all my purchasing in store only. Took weeks to resolve a shipping issue.
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Tony Parker
I can always find what i need quickly. Sometimes checkout can take a while with only a few guests in line.
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A Private User
The Toys R Us in back at this location! Bigger, newer, much nicer! Also includes a Babies R Us here now!!!!
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Carrie Brown-Ross
Thank you all for the wonderful customer service. You all made my son so happy today. Doctor Drill N Fill.
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K H
This location will get the job done but it doesnt have anything else to offer beyond what youd expect.
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lori Mccommas
Always first choice if im looking for a special toy for my Grandson... I love to just go and look.
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Kelsey Weinkauf
Typical toys r us. All the toys you could ever want but you wont usually find discounted toys.
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Kenny Adams
This ToysRUs is awesome.
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Alan Graham
Actually pretty decent place to go for kids stuff still, even after all these years.
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Lord Vader
Its always fun to walk through with the family and play with everything.
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Annie Lee
I LOVE TOYS R US especially since they sell one direction merch ;D
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C B
Love this Toys R Us and the events they run for the kiddos.
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Nancy Roulette
I never get this good of customer service anywhere else!!
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miguel angel lopez
Everything you need for your baby and kids in one place
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Silvia Cortez
I would like to know if this lication is still open?
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Jean-Noel Filippi
Large store. Well organized. Clean. Friendly staff.
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Mr. e
Used to have rainbow paneling back in the 1990s.
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A Private User
Some crazy dude hit me with a lightsaber here :(
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Галина Вальченко
I love toys r us its have slots of toyssss
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Nicolette Negrila
Toys galore just dont bring your kids
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Andrew Breeden
Good selection of toys and baby gear!
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Troy Johnson
Good choice of toys at okay prices.
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Fernando Lucktemberg
Great assortment of toys
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Gloria Garcia
They have more variety
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Brittany Nichole
Clean and friendly.
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Emily Nauta
Good selection
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Ghulam Murtaza
Buck. Games
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Milisa Bowman
Love it
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Andrew Chalkley