Category: | Used Car Dealer |
Address: | 1545 Pacific Blvd SE, Albany, OR 97321, USA |
Phone: | +1 541-791-8501 |
Site: | mandmcarcompany.com |
Rating: | 3.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 11AM–4PM |
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Tobin Miller
I always drive by this dealership and see their sign saying, "we buy used cars" so I thought Id stop by with two of our vehicles to see what theyd offer. I was blown away by their laid back approach from start to finish. They are not the stereotypical dealer you always hear about. When I brought the first vehicle by it took less than 10 minutes for them to get the vehicle information, book it out and make me an offer. One guy from start to finish. I was hoping for a little more on this vehicle (only $500 more to be exact) so they offered me a consignment option which I gladly accepted. One form, one signature and the deal was done! On my second vehicle it took the same amount of time as well - about 10 minutes. Their offer was fair so I agreed to sell it to them on the spot. I handed them the title, gave them three signatures and they gave me a check. The entire transaction with one person and it took less than 25 minutes! Great experience, no pressure, easy transaction.
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Noel Caddy
Car purchase experience was my first, and not bad overall... at first. Staff was friendly, however work I requested to be performed was either not done or done incorrectly, but not noticed until several months after purchase. Timing Belt case was glued back on instead of being replaced due to missing bolt hole, water pump was double-gasketed and siliconed in, Timing Belt retention spring was streched to 4x its normal length and wrapped around the pulley, battery cables were not replaced but rather wrapped in electrical tape and a new battery clip added and the spark plug wiring did not appear to have been replaced as I had asked. If you purchase a vehicle from this outfit, get an accredited shop of your choice to perform the work. It cost me an additional $900 to have everything reworked correctly. So far calls have gone unanswered and unreturned. Will update review later if things change.
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Marie Smith
I personally would like to thank Scott and everyone else at M&M Motors, A few months ago my husband James Smith and I bought our 2006 BUICK (yes its a Buick lol) Rainer from Scott , its one of the nicest cars we have had in many years, they were more than fair with us and we couldnt be happier. But unfortunately we were in an accident today husband and I are both fine thank god but our poor Buick is totalled. We stopped by to tell Scott and everyone what had happened and they knew we are without and vehicle til the insurance can get us a rental so bless their Hearts they gave us a loaner. I thank you guys from every part of my heart for all your kindness, we look forward to getting another vehicle from you soon.again thank you. James as Marie Smith
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Brandon Morris
The men here took advantage of my mentally ill grandmother. They sold her a used Lexus for $27,000 that was worth AT MOST $16,000. When we went in to ask if we could give the car back (two days and one week later) they said no the first time and then said, "Theres no way in hell youre getting your money back." Remember. Mentally ill grandma. Little old lady. These big bullies said that to her and that we would have to get a lawyer and go to court to get the money back. Please do no support these con artists.
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Misty Evans
The reviews on here are comical. M&M has great customer service. Weve bought 2 cars through them, and will continue to do business with them as long as they are around. Never had any issues. Our last car was finalized in less than 15 minutes. The car was on the lot for less than 24 hours and it was immaculate for a used car. You cant find a better dealership in Albany.
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Jonathan Morton
These guys are typical dishonest used car salesmen. I actually sold a truck to them which went smoothly, but the dishonest story about Dick keeping the car for personal use and his wife not letting him pay more was unnecessary. Just be cognizant of who you are dealing with. There are better people out there that deserve your business.
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Daniel
i went to go look for a new car. It took 20 minutes for someone to come help me. When a salesman finally did, he was extremely rude. Then he called me an idiot, because I pointed out some issues with a car. This establishment has horrible customer service. Anyone looking to buy a car go somewhere else.
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Mjuarez Juarez
Had a great experience with these gentlemen. Very friendly and helpful. They went above and beyond to help me find a vehicle that would fit my needs and my budget. Highly recommend them, Brian and Scott were very helpful and worked very hard at getting me the best deal I could get.
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Roger Surette
These guys are great! The best deal I ever made was from this dealership. Its been two years later and the most my car needed was an oil change. Would recommend them without reservation. The rude comments are something I never experienced. Perhaps you get what you give.
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Gary M
- 5* Do not purchase from these two owners... View Oregon Attorney Generals complaint for full details! Purchased (6/6/13) a low mileage Mercedes for my Wife from them... They will have their side of this, but the AG office complaints supports my statement. BEWARE....
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Nick Sanders
I asked Brian Morton to help me find a certain car and he went out searching for it and got me the car of my dreams! He is great to work with and is always helpful. M&M car company will always have my business.
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Chris Jones
Disrespectful, rude, and tried to sell me a car an overpriced car that was falling apart. Would never go back and would never buy a car from them. Overall terrible experience.
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crystal duncan
Super nice, helpful sale guy! Got us out of our overpriced car and into a super nice diesel truck! Even lowered hubbys car payments...highly recommend
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lynndzee hemphill
Theyre fantastic! Great service and they know their stuff. Theyll find the right vehicle for you at an awesome price!
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Todd Byrnes
I have bought several cars here. I Always had a good experience here,I would definitely recommend this car lot.
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Ryan Borde
Great people to work with. If youre looking for friendly salesman who dont pressure you then stop by M&M.
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Jenna Gould
Only place I buy car I have bought 5 cars from them and they have always been good to me
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Emma Morris
Unhelpful, rude, and conniving. I was so disappointed.
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cody walvatne
Had a good experience salesmen were very nice
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Yul Nelson
Great customer service