Category: | Sunglasses Store |
Address: | 7021 S Memorial Dr #286-A, Tulsa, OK 74133, USA |
Phone: | +1 918-254-5466 |
Site: | stores.oakley.com |
Rating: | 4.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–7PM |
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David Smith
Store & Glasses Great! THEY are a 5 star.. HOWEVER, Oakley/Luxottica Warranty program HORRIBLE! Because of this, its a 1 star review. What should have been a 4- 6 week process have been over 3 months and will go at least 2 more months. Luxottica has made mistakes at ever turn, and dont care. They will outright lie to you about reserving things. They will have multiple people promise to have senior management call you and over a week later, no phone calls. Bottom line, the local store is wonderful, but if you exceed the timeframe for store to process warranty work, you can kiss getting what you want goodby. The glasses I want are instock at this store, yet Luxottica wont approve getting them from retail, even though its going to take multiple more months before they could mail me a pair. #wishstoremanagercouldhelp If this gets resolved, Ill up the review in stars, but right now I am at 1 star.
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A Private User
Absolutely worst customer service EVER!!!! Ready to buy and he was so rude I left!!!! How are you going to be put out because you have to check me out!! I have bought over 10 pair of glasses here and NEVER AGAIN!!! I would rather spend a little more $$$ than step foot back in this store!!
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Dillon LeDoux
Store is cool with nice products but the customer service is awful. They are pretty rude if you have an issue with a product
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Howard Jackson
"Personalized caring service from the minute you walk into the door."
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Jim Kirk
Great service.