Sally Beauty

Category:	Beauty Supply Store
Address:	1451 W Interstate 240 Service Rd, Oklahoma City, OK 73159, USA
Phone:	+1 405-685-5561
Site:	stores.sallybeauty.com
Rating:	2.8
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 12–6PM

Location

Photos 10

Reviews 14

Ell Calisay

Yesterday when I went in I had a really bad experience here. I walk in, look for all my items, usually any other Sallys the people will help you find what you need but they did not. I asked what is needed for a dye I never used before because the dyes I used werent stocked the employees didnt know. After waiting in line for awhile I go up just to ask a simple question, the employee took two phone calls and searched the store before even hearing my question, the other employee said she just started three days prior and didnt know anything. After waiting forever, she told me to go ask another employee who was busy helping others, when She finished she started doing useless things to avoid me, when I asked she told me I didnt need anything for the dye besides a bottle to put it in which I later found out I DID NOT need at all. I needed other items in which I didnt get because I was told I didnt need anything. I needed something to lighten my hair, I needed a bowl and brush to put the paint in, I needed conditioner, but NOT ONE Employee knew anything at all. When, I Checked out the lady was rude to me saying "We dont know everything" why would you hire people off the streets who know NOTHING about ANY of the products you sell. Any other location would probably be better because I would not suggest them unless you know everything you need! And make sure they have it stocked! And, I couldnt even do my hair at all because I have to make another trip to get the stuff I need which defeats the purpose of my wait for useless "help" that I didnt get. Also I signed up for a Sallys card three times with them and Im still not in the system... Smh, they need help!

Marilyn Young

The customer service here has gotten better than how it was even a year ago. The girls who work here are always really friendly and very helpful. They do, at times, seem a little overwhelmed with the sheer volume of customers and many detailed questions they are asked. They need to hire more people for when its busy. I bleach and tone my own hair a platinum blonde. People need to realize that the staff are not "experts", nor do they claim to be. This is an open to the public place to get good hair products - but not professional only products like Olaplex, Redken EQ, etc that you can get from State. You have to do the research yourself (YouTube and the internet) to know what your hair needs, what supplies to buy, and what to do when your DIY goes "wrong" BEFORE you go shopping. Im glad to see they carry two of my favorite brands: Shea Moisture and Carols Daughter. Absolutely essential for dry and damaged hair of all types.

jay lynn

Well first off I walked in.. And no one greeted me. Second i walked around looking for what I needed and never got asked if I needed help finding anything. 3 of the store employees walked in front me as I was looking at an item and never once said "excuse me" or "can I help you find anything". I will never go this store again. Rude employees and the customers that come in are absolutely horrible and trashy. Customer service and making sure your customer is comfortable and feels welcomed in the store is the most important. But this fails in all of that. Just horrible. Never again will I ever spend my money there. Get new employees!!!

Alexandria Hobaugh

I love this location. Everytime I come in, which is a lot, I am ALWAYS greeted as soon as I walk in, and the amount of times I get asked "Is there anything I can help you find?" Honestly gets annoying. The staff is incredibly helpful and polite. This is my favorite Sallys location by far. I dont know if the staff has changed since all the previous reviews or what, but I disagree with almost every review I have read.

Lauren Lane

Worst customer service ever. Borderline racist. Walked in right after two cacausian females, they were greeted immediately and assured while i was treated as if I were invisible. This has happened TWICE. I will not be going here again ever!

britney cantu

I saw a girl I think her name was Sandra give people professional barber discounts & I also saw a lady walk out with a straightener and nobody said anything. Also they talk very trashy out loud infront of customers.

A Private User

Sallys has been around forever and it seems like they always are out of stock on one product I need. Everything else I can find there. Just wish they had more supplies for my nail shop.

Jamie Wood

Very friendly took the time to help me go through their inventory and find the hair product I needed by my hair real laid-back and easy-going environment good

Drea Nicole

Rude!!! Whoever was working on 7/9/2017 was not helpful and was very rude! Will make sure I go to the Moore store FROM NOW ON!!

Tasha Schmidt

I used my gift card the lady said it didnt go threw but she charged my card $40 and wouldnt give me any merchandise or my money

Artmiese Newton

Im just wondering. Is everyone who works for a sallys beauty supply racist? It seems that way.

Jellica Johnson

Just a bit pricey but it was nice and clean when I went employees were helpful and nice.

David Owenh

Great place to pick up specifics

Kimberly Naquin

Love their products