Category: | Pawn Shop |
Address: | 36542 Vine St, Willowick, OH 44095, USA |
Phone: | +1 440-942-1292 |
Site: | goldstarpawnshop.com |
Rating: | 3.3 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed |
TI
Tin Man
Very rude and crooked business.!! The lady there was very mean and heartless. I had borrowed money on a item that was in my family for over a hundred years and I was a little late picking it up they never mailed me anything saying I was about to lose my item or nothing and I was not even that late and when I asked if I can just buy it back from the pawn shop she told me in a mean rude way you lose its allready sold and when I said to her thats imposible you sold it that fast that I was not even that late and she said your late though to bad its gone and I borrowed way less then what the item was worth and never had it appraised so im thinking they did and found they had something worth a lot of money thats why they lied to me saying it was allready sold and that was just wrong of them I even pleaded with the old man because he himself was acting shady like he new they still had the item but she was not giving it up and I have talked to other People in lake county about it and herd nothing about bad shady business deals that happens at this pawn shop I hope they all have bad karma there because what they did was wrong and she new I was upset to where I almost cried because it had sentimental value to my family and she did not even care it was all about her just doubleing her money for the pawn shop when it came down to it and was mean and did not care about me and was just like to bad you shouldent of been late instead of calming me down and saying something like sorry you lost your item but no her and the old man was just plain rude and plain out lied they still had it and new it was worth a lot of money and it was just all about ripping off the customer there and not keeping you happy just all about putting more money in there pockets. I would not recomend any one to deal with this shady crooked pawn shop, the worst pawn shop in lake county..!!!
JA
James D
I am rattled by how RUDE the woman working there is. She would not let me finish my sentences and was just down right a terrible person. I may look young, but I have been collecting coins for over 20 years. She spoke to me as if I was slow or mentally handicapped. I graduated high school at 16 and had my bachelors degree before I could even purchase alcohol. She basically went off on a tangent saying they melt all the coins blah blah blah and my Carson City Morgan silver dollar was worth less than $14 and had no nusimatic value. It was a NGC graded GSA Morgan silver dollar, lol. Type that into Google and if you can find one for less than $100, I will buy it for you. Do yourself a favor and go to ANY other place to sell your stuff, as the staff here are a bunch of clowns. I still would not go to this place even if they offered me top dollar for my stuff simply because of the fact that the staff lack basic human interaction skills. And to the lady who could not simply make me an OFFER when I repeatedly asked her to just MAKE ME AN OFFER, I have a feeling that karma is going to catch up to you and you guys will not be in business much longer.
SC
Scott Miles
They fulfilled their contract with me with no duplicity, or unreasonable terms. I was broke at Christmas and needed money to buy gifts so I tried to sell them a rifle, I wasnt happy with the offer but it wasnt an unreasonable offer from a retail perspective so I elected to take a loan they offered. I didnt pay it off in time so they extended the terms and I recently paid it off. They did everything they told me they would do, there were no tricks, no fine print. It was a lousy place to find myself, but I was the one responsible for being there. Was it a little embarrassing at first? Sure. But I didnt feel judged. After it was paid and I got my rifle back I felt way better about the whole process and could look at it objectively. They loaned me money when my family only gave me excuses. And had it not been for that loan it would have been a pretty lousy Christmas for my son.
WI
Win Vly
This shop is the only pawn shop I go to now. I bring in my gun and my guitar when I need a little extra and I always get them back in perfect condition. They give me the most money compared to other shops, believe me I have checked. And they are very fair. One time I wound up in the hospital and wasnt able to make it back in time before my gun went up for sale. I called them and they held it for me for an extra month until I was back on my feet. Try that at Super Mega. I did and they literally laughed at me and would only sell me back my amp for full price. It was triple what they gave me fore it! I told them to F*@# Off! I went to Gold Star and bought a better one for less! Like I said, now I only go here.
MA
Matt Mac
Worst of them all. Couldnt get there because of my work hours and dont have anyone in the area to pick up items I had loans on. I finally managed to get to the shop 9 minutes before theyre set to close and as im pulling in the owner is getting into his Lexus; looks at me shrugs and drives away. Everybody around here hates them for a reason. Good luck getting your stuff back. I know everyone I know stopped using them all together. What a waste.
MA
Mark Magda
I came here several times interested in some of the compound bows as hunting season is fast approaching. The gentleman behind the counter could not have been nicer or more reasonable. We negotiated for a bit before reaching a VERY fair price on a beautiful Martin bow. I will definitely recommend this store to anyone interested in great service with reasonable prices. 5 Stars. Thank you again sir.
SA
Sam Klozar
Was in today (4/29) went in with tools to sell, the woman was very unpleasant said our items were "worth nothing" & then broke a zipper on the tool case so now it doesnt close right. She wouldnt fix it even though it was closed and worked when we brought it in. Never coming back such poor customer service, even for a pawn shop.
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Raymond Fogliano
I have been using Gold Star since they opened. The owner has become a friend over the years in the respect that on a couple of occasions I could have lost a pawn due to illness and missing a pawn redemption date they carried me till I made good. I highly recommend them. Especially for guns.
KE
Kenneth Reese
I love their service. Detail oriented, communication skills is perfect. They helped me pick out my first firearm. I bought a glock 17 gen 4 for $479.00 they reliable in any weather. Thanks for your help. I will be calling you guys soon. Im looking for a extended mag and a laser
JA
james bentley
nothing but they best! Ive bought all my tools from here talk about DEALS! they have an array of power tools even some specially carpet tools i needed for my business and the staff is exquisite extremely helpful!!