Category: | Thrift Store |
Address: | 5130 Youngstown Warren Rd, Warren, OH 44484, USA |
Phone: | +1 330-349-4292 |
Rating: | 3.4 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM |
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Autumn Weller
I have NEVER experienced such terrible customer service. I urge everyone to not buy anything from this "business". If you want to read my horrible experience please see below. This store does not even deserve one star. I bought a stackable washer and dryer from here about a month ago. I was skeptical to buy it used but they assured me that it worked and that it would have a warranty. As soon as we got it hooked up, it started leaking. We called them and they sent someone over to look at it. He claim it wasnt leaking (it wasnt turned on) and refused to stay to witness it. He gave us his number and said to call him when it stared leaking. Not even 10 minutes went by before we had to call him. However, he gave us the wrong number! We called the store and they said they would call the owner. He said he would have someone come pick it up to service it at the store. A WEEK later they came to pick it up. Then we waited 2 WEEKS while they gave us numerous excuses as to why it wasnt done. Finally, they said it would be done and delivered. However, we knew something was wrong. So, we went down to the store to see it on the day it was supposed to be done and it was still in pieces. We demanded our money back and they refused to give it back. They said they would give us a washer and dryer to use while the original one was getting serviced. They delivered it a couple of days later. When it arrived, it was dirty, old, and covered in mold. I refused to even plug it in to test if it worked. I went back to the store and demanded my money back again. After trying to reach the owner for an hour, they finally agreed. I didnt get my money back for 3 days after that. They sent someone to pick up the washer and dryer we "borrowed" and to give me the cash back for it. This guy walks into my home and tells me to sign a receipt that says I got the money back. When I said no and that I wanted to see the money first, he got an attitude with me and told me to sign the paper. I threw an attitude right back because I am fed up at this point. Then as I am trying to talk to him he ignores me and answers a phone call. I asked him to get off the phone and he told me its business to which I responded so is this and I am a customer. I make him show me the money and signed the paper. I was so relieved when it was over because of how shady this place is. I honestly thought that this nightmare would never end and that I would have to take them to court. I am sorry for the long review but there were so many terrible things that happened during this transaction. I urge everyone to never buy from this store and not support such bad customer service. I could not believe how much they have lied and treated me like I was the bad guy here.
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Brandon Yafanaro
My mom and step dad recently spent $360 dollars to have my electric stove, refrigerator and couch delivered to me last friday. When the time came between 9-3 they didnt show up, the next day came and they were 2 hours late! However when they finally showed up I was super excited, they brought the stuff in and out it where i wanted, however when the fridge got plugged in by me I got shocked, here go find out the back of the fridge on the bottom was open and all wires were shown, the main plug was frayed as if they have rats or something, next thing I went to plug in the electric stove, the cord they had on it went to a dryer! Theres no way i was attempting to plug my stove into the dryer outlet, today 5/15/17 they are supposed to be at my house to come fix their cords, they were supposed to show up between 3-4pm. Its 4:33pm and no phone call yet of when my stuff will be fixed. Save your money and time, honestly
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kristie knisely
I bought a stove,refrigerator and couch from this store and my items were to be delivered friday but didnt get delivered until Saturday 2 hours later then they said when my son went to plug in the refrigerator he almost got shocked so we looked at the refrigerator and the cord was all chewed up and the cord in the stove is for a dryer so i called right away saturday seeing how they give a 30 day warranty and told them about and they said someone would be out Monday to fix it between 3 and 4 well its going on 6 and no one has called me to let me know if they are on their way i will never get anything from this store again and a one star rating is too much for them i do not recommend buying from this store
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Karen Yale
Do not buy anything from these thieves! Bought 4 appliances and they say it comes with 30 day warranty but they only say they can fix it sent a guy to my house with my children there that had track marks up his arm to beat on my youve I bought with a hammer and tell me its my problem. Calle Ohio attorney general and BBB and am taking them to small claims court!
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Flip Side Of Normal
The owner of this establishment is extremely rude and changes his prices from day to day. You go in one day and he will tell you one price, the next day and its different. He misrepresents some of his items as being brand new when they are clearly used. He tries to sell used property at new prices. His items are subpar at best.
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Katy Malone
Some decent items depending on what you are looking for....only a 1 star rating due to the owner that is so obnoxious and loud you cant stand to be in the place for very long...obviously doesnt understand that a business owner is expected to be professional......needs to learn how to run a "thrift business" with some class.
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Bob Alimo
Great prices nice stuff! We bought a dishwasher there 6mo ago and it works great!! We also bought 2 hotel tvs they work great for DVD players but cant unlock them for anything else so that was a little disappointing but thats the only reason we didnt give 5 stars. They have lots of deals!
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Lisa Kohlmorgan
Definitely wont be going back.... the guy kept pestering us throughout the store trying to guarantee us a great deal on overpriced, beat up furniture. The way he yelled at his staff in front of us was ridiculous!!! We immediately turned around and left after that!
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Georgette Spelich-Keriotis
Its a good place to shop if you need something quick. Old and new. And dont forget to look for little Noah, hes the best behaved little boy Ive ever seen. Hes usually near his mom or his dad riding his little toy car or truck.
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Annette Maggiano
I love this place.. I could empty this place out.. the people are friendly and some really great deals. Some pieces need no work some do but those are the ones you can put your touches too!
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Macy Mrofchak
Ive gotten several pieces of furniture from here. Including dressers, appliances, a hutch, and a couple of TVs! Great quality for a great price! Cant beat it. I would definitely recommend.