JCPenney
| Category: | Department Store |
| Address: | 100 Mall Dr b, Steubenville, OH 43952, USA |
| Phone: | +1 740-346-0867 |
| Site: | stores.jcpenney.com |
| Rating: | 2.8 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
Location
Photos 29
Reviews 8
M
M Thompson
I walked in the door by the old customer service desk for a catalog pick up. There was a sign saying the register was closed. So I start to walk into the store kind of looking around and a customer on their way out told me I need to find a register because thats what she had to do. I noticed a big customer service sign above the shoe department so I head that way. At the shoe department there was another sign saying the register was closed. So at this point I am disgusted and shout "Does anybody work here." There was no answer. I head to the center of the store to find four people around the register at the center. This was at 5:20 PM and they said they were all there because they just had a line. I ask about my catalog pickup. They promptly took care of me. On the way out I talked to one of the managers. I strongly suggested that they have a cashier by each door that they still have open or at least within sight of the doors. I am the second customer in a matter of minutes that had to find help. I like shopping locally but I also consider customer service very important.
LA
Larry BootH
I worked for years for you at this store as L. P. Manager. I love this store and will as long as I am alive. God, how I wish I could come home. But no place for me.Fact is I would love this place even if I never worked here...
MR
MrVacationLover
No selection of anything! Waste of time; go to Robinson!
L.
L.J. Boso
Good sales at time of visit.
HA
Harry Alley
The sales people are great
TE
Terri Eltringham
Poor selection
HE
Helen Smith
Little pricey
WI
William Whitmore
Great prices
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