Trails West

Category:	Truck Accessories Store
Address:	12290 National Rd SW, Pataskala, OH 43062, USA
Phone:	+1 740-964-5140
Site:	trailswestonline.com
Rating:	4
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed

Location

Photos 100

Reviews 20

Gregory Dixon

I didnt hate the place or the staff. However, I made two calls inquiring about winches and installation on my Jeep. The first call, I was told theyre too busy and well call me back, never happened. I called back a second, it was later in the day, long holds, guy seemed rushed or irritated, Im not sure but not overly helpful. I asked about Smittybilt winches he quoted me for a mile marker winch, huge up sale, almost 300 dollars more than the one I asked about. I proceeded to ask, what about the smittybilt winches I originally asked you to quote me for? He states, we dont carry those any longer and need to special order them, hmmm, okay. All in all, it was very suspicious and callous. Im not sure if they carry smittybilt winches or not but it shows them on the website, so not sure why he couldnt/wouldnt quote me for one. Maybe I caught them on a one off type of day but I wasnt impressed. Ill buy the winch and plate online and do it myself for half the quoted cost. Unfortunate.

Rachel Jackson

Normally I do not write reviews but in this case I felt the need. My friend referred me to Trails West to buy my husband an anniversary gift. This place is really cool and has a HUGE selection. The guys that work there were really nice. One guy in particular, named Ryan, went above and beyond and spent almost an hour helping me find what I needed. I have been to a similar place before but definitely didnt get the same kind of patience. This was really great since Im not the best with truck accessory knowledge and had a thousand questions. I ended up buying my husband a set of wheels, which he feels is the best gift hes ever had. Trails West did an awesome job on his truck. Wish I could upload the photo to show it off!

L Dar

I walked into this spacious truck accessory store about 4:30 PM and drove away about 4:42 PM with a new tonneau cover installed. I knew what I wanted but had questions about brand, durability, etc and the gentleman that helped me, showed me what they had, explained the quality differences and installed it for me within minutes so I didnt even have to climb in the bed of my truck. Great service, knowledge, and the price was lower than what I would have paid back home in Michigan. Ordering online was not an option at the time and this location was recommended to me by one of my trade school instructors; Im glad I stopped!

Jeritt Baker

I like others dont write reviews, but these guys made is very easy to get my lift installed. I told them what model jeep I had, what my intentions were, and they quoted me over the phone. They didnt take a deposit, and when I picked up my jeep (THE SAME DAY BY THE WAY) the quote had not changed. Love their service, and will be going back for future suspension mods.

Rob Smith

Called to check on a lift for my truck. They were very helpful on the phone and when I went to pickup the lift they were very helpful as well. Their installation fee was pretty expensive so I did the instal myselfl but their price on the lift kit itself was better than I could find even online.

Clayton Odenweller

No frills, good service. Needed a soft top for my JK - called in, spoke with Brandon, who was able to get me the Bestop I wanted for lower price than I could find on the internet. Dropped the Jeep of in the morning and had it back a couple hours later. Super easy, fair price, quality work.

Cris P

Worst experience ever.they had nonidea what they were talking about and wanted to sell you what they wanted not what you wanted so they could make a dollar never be back there again!

Nathan Mendenhall

THESE FOLKS KNOW WHAT THEY ARE TALKING ABOUT AND WHAT THEY ARE DOING, ALWAYS HELPFUL, AS FOR BEATING THEIR PRICE ONLINE... WELL DUH, ITS CALLED OVERHEAD (A GOOGLE USER)

Jeffrey Cochran

The only place to get parts for your off-road/4x4 in central Ohio. The staff is knowledgeable and its like taking with friends not someone you just met.

Carola Zwahlen

Excellent service and installation on all my Toyota Tundra accessories especially my new tsl boggers. Thanks Ryan!

A Private User

You can always beat their prices online, and they wont price-match. cool guys, but over-priced.

Courtney Madison

Takes to long to get a appointment and I still have the same problem after I get my truck back

Celena Sena

They did amazing with lifting and changing the tires on my boyfriends F-250 diesel!

gary moore

Awesome service and great local business!

Shawn Fridley

Very helpful and really know there stuff