Verizon Authorized Retailer, TCC
| Category: | Cell Phone Store |
| Address: | 528 W Marion St, Mt Gilead, OH 43338, USA |
| Phone: | +1 419-946-6678 |
| Site: | rxpwireless.com |
| Rating: | 4.2 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–6PM |
Location
Photos 13
Reviews 46
JO
Josh Nielsen
In response to Nancy Felber, I have attempted to call you 2x and neither time did you answer my call or return my voice mail. Both of your messages you left me did not include your phone number. You screamed at and berated me on my voice mail for not returning your call, yet you did not give me the courtesy of even 24 hours to respond. I find this unusual for someone who claims to be a small business owner as well. Since you have decided to attempt to smear our stores name and wont return my phone call here are the facts. You are upset because you cannot mail in your rebate forms for the equipment you purchased. You cannot mail in the rebates because you threw the packaging away less than 24 hours after purchasing it and no longer have the skus needed on the original boxes. You are demanding that I give you the money for the rebates from the store. At least, this is what I can gather from the voice mails youve left, as you still refuse to return my phone calls. I"m sorry you fell this way and honestly, Im a little shocked you escalated the issue so quickly without actually speaking to someone. You dont see me running to post negative reviews about your business online. Folks, morale of the story is, hang onto your original packaging until you cut the SKU off to mail in with your rebate form. Verizons rebate center, like most others, will not accept the rebate without the original sku.
ME
Meghan Kyle
This is was of the most sorriest ran stores of any kind we have ever dealt with. We had 2 iPhones decided to upgrade we were never told we had to trade our old phones in so a couple weeks later we got billed for them. When I went in to talk to Aaron he said we needed shipping labels and we had to mail them back ourselves. The other thing that was terrible was we were promised a new jet pack by the manager it would be in in a few days, a week later no word some bodies truck broke down etc. etc. Ive contacted the store 3 more times and still dont have a answer or jet pack. BUYERS BE AWARE THEY WILL LIE TO YOu!!
CH
christopher mcvay
They are under new ownership. Worked with Dave Bowling. He was the man! I have gotten the run around from other locations, and although the solution was more than anticipated (I lost my phone and didnt have insurance or upgrade.... my fault), Dave was super straight forward and I know that Im not going to see surprises in my bill! Highly highly highly recommend!
JO
Johnathan Hobson
The standard answer I get when I have a problem is call/contact Verizon customer service. There insurance company is a joke. They are very slow to say the least. The store couldnt/wouldnt provide a loaner phone while the phone under a warranty was being repaired... What a joke of a verizon. I will never do business here again.
NA
NANCY FELBER
My experience with Verizon Wireless in Mount Gilead has been very unfortunate and costly. I would recommend that you do business elsewhere as the sales Manager Josh Nielsen does not return phone calls nor rectify their mistakes. Please go to a reputable company, not the Mt. Gilead Verizon store.
MI
mike carrick
Order a phone from here and received a tracking number in a email. On 12-19-2015 at 7:00 pm When I went to pick it up after the FedEx Shipping it said it was signed for and delivered and was told it was not here. The sales associate was more Interested in watching a football game than helping.
NA
Natasha Lynch
Jamison and Emily were an absolute blast to work with. Jamison worked literally for hours to get my account set up and ready for me. He was really helpful picking out the right phones for my family. I will definitely deal with this store again!! Great work!!
JE
Jessica Haines
Stopped in the store to pick up a phone for my son, met with Andrew, very knowledgeable and polite. No hassles and even got a little something for myself! Excellent experience in a Verizon store. Thanks Andrew, you rock!
SA
sara adkins
Great place to go! The store manager Andrew was awesome and got us some pretty sweet deals! And to top it off we were in and out way faster than a corporate store!! Definitely recommend this place!!!
JB
JB Brown
The staff here is constantly changing. As soon as they find someone less competent they get the job. Check any answers you get here. Most prove to be either miss leading or out right wrong.
ME
Mercedes Martinez
I had a really great experience here. Andrew the manager helped me out and answered all my questions. I definitely would recommend this store to my friends and family.
DE
Deb Boles
Go to Verizon in Mt.Gilead Ohio the guys are super nice and very helpful and this store is not busy like larger cities
A
A Private User
great place, showed us the options on several phones, left with a droid and iphone, staff was very helpful!!!!
JO
John Bell
Great help. Really got great help. Very important to me being an older person. She made it very easy for me
DE
Debbie Eichler
Associate was awesome! Thanks for all of the time and effort into making this a smooth transition from sprint
KA
Karrie Horlacher
Stopped in today to have a warranty replacement. Flawless service and a smooth transaction by Taylor!
TA
Taylor Hobbs
Under new ownership and management , things have changed so much!! stop in and give them a try!
LI
Lisa Fox
Is one of worst ran Verizon stores ever Dave bowling is rude and a liar should not be a manager.
PA
Pat Tobin
The store was awesome for taking care of myself and my husband thank you so much for helping usp
JU
Judy Wolford
This store is awesome! Every time I go in they always help me with whatever questions I have.
BO
Bonnie Vansickle
Andrew, has waited on me the last few times I came into the store, he does a wonderful job.
AL
Alexia Edwards
Great experience and wonderful customer care always a smiling face to greet me at the door
AN
Andrew Rachel
Everytime I come here they are so friendly and helpful! I refuse to go anywhere else
TR
Trina Ratliff
Our experience today was absolutely wonderful customer service was great
LE
Lee Bullard
Great experience. Ill do all of my shopping at this store from now on
DO
Donna Lee
Received great service and am thankful for a store in our small town.
TI
Tina Brewer
To high of prices,have to always pay for things that dont work
JB
JB Brown
They always want .my money. Im thankful for the technology
CH
Christin Eichler
Very helpful. The manger was very nice. It was very smooth.
BA
Barbara Miller
Amazing service. Love the employees. Always so kind to me.
BA
Barb Tobin
Mt.Gilead Verizon was wonderful Thanks for all your help
KA
Kay Fair
They always help fix my problems and answer questions.
CH
Chris Eichler
The manager was very helpful great experience
CH
Christy T
Awesome service! Fastest Verizon trip ever!
AA
aaronmx8
Has all new staff and under new ownership.
BO
Bonnie Bishop
When I come they have been very helpful.
JA
Jacob Griffith
Amazing. The staff were very helpful.
SH
Shawna Clark
Aaron helped us, fun, quick and easy!
AR
Arthur Korody
Fantastic great people to deal with!
EM
Emily DeChellis
Under new ownership and management.
TA
Tara Farabee
Very knowledge and friendly staff.
ED
Ed Schillig
Andrew was extremely helpfull.
TE
Terry Baumgardt
Great job very good helpful
DA
Dale Randall
Great experience
TO
tony mitchell
Great service
AN
Andrew Farabee
Very helpful
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