royal five Auto Sales

Category:	Used Car Dealer
Address:	2675 Morse Rd, Columbus, OH 43231, USA
Phone:	+1 614-428-8888
Site:	royalfiveauto.com
Rating:	3.9
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 27

Reviews 4

Carl Wolf

I purchased a 2005 Chevy Impala on Saturday, April 29th for a little over $3,000 after tax, tags, and title. The salesman, John, was very nice, personable and professional during the whole ordeal. The car drove fine for the test drive. The problems started as soon as I got in the car to drive home. The radio face plate that he put in after I purchased the vehicle had a half burnt out display and the usb port on it that he bragged about did not work. Not really a big deal, I thought. Then the next day check engine light suddenly came on. I was a little irritated but still not a problem, probably just needs a tune up, I thought. Then the battery light started coming on at random times. I was starting to get a bothered but still figured it was an easy fix. I get in the car today, two days after the purchase, and now there is suddenly a loud semi rapid knocking noise coming from under the car whenever I am in motion but not accellerating. None of these were issues when I test drove the car or even the ride home except for the faceplate display. I know the purchase was for as is condition and dealer is not responsible, but I am feeling like I got hustled. Not happy at all that I have had the car for less than 48 hours and I had to spend over $800 on repairs (new wheel bearing and new sway bar) for problems that werent apparent/disclosed when I purchased the vehicle. Had I known this was the case, I wouldnt have bought it. Not a pleasant experience. Update 05/21/17: I have to drop another $600 to replace the body control module after all electrical systems went dead while I was driving with my 5 year old daughter. So far, in less than a month since I bought the car, I have had to drop $1400 in repairs that were not apparent/disclosed when I bought it. Thats almost half of what I paid for the car. I am not a big believer in coincidence to begin with. But now after having to make two major repairs in less than a month, I fully believe they knew the condition of the vehicle and did what they could to make it run smooth long enough for them to sell it. Not only will I never buy a car there again, I will do my best to discourage anyone who even considers going there. After seeing a response from the owner to another person who gave a one star review, I would suggest hanging on to any paperwork for the car if you make a purchase from them. I not only still have all the paperwork from the sale, I have also been hanging on to the dated paperwork from the $1400 in repairs the vehicle has needed in the 3 weeks since purchase. After reading some of the other bad reviews and seeing how similar their situations are to mine with the vehicles purchased from these guys, I think I am going to contact both the Ohio Attorney General and the Better Business Bureau to file complaints. Dont trust these guys, plain and simple. Theyre charmers and hustlers. Update 05/23/17 Now the mechanic is telling me there was a water leak that had flooded the housing compartment for the body control module which was also where the airbag module was housed. So that needs replaced as well now. Another $700 which now brings the repairs total to $2100. He said that with the amount of corrosion on the modules, the compartment had to have been flooded for a long time, which means they sold me a car without a working airbag. Since were now spending almost as much in repairs as we did for the car itself, its looking like well have to junk the car and start over again. I can tell you where we WONT be going. Watch these people. They are rip off artists!!!

Michelle Bumphus

Update 6-17-2014 my car is still in the shop bought on Oct 19th 2015. I have put over 10k in repairs........ I was totally ripped off as where 7 other individuals per the Ohio attorney generals office. Myself for 10850 on a vehicle I purchased on the 19th of October from Kevin at Royal Five Auto used car sales. I took the car to have a visual inspection and only an oil leak was visible before buying the truck. However, when I purchased the car no sooner leaving the lot the check engine light came on. I went to ORallys to have a code check ran and discover that there is an P1173 code issue. I contacted an authorized range rover dealer to reference the code. I was told it could be the o2 sensor or worse the fuel pump assembly. I decided to give the truck a real drive. I was petrified along with my passenger. As we were doing 70 miles an hour on the highway coming back from Zanesville Ohio to Columbus Ohio and the truck lost function. Co.e to find out not only is it the fuel pump assembly its the alternator and the up stream o2 sensor. I was fortunate no to have had an accident as there was heavy traffic. My car totally was inoperable. I had to be towed back to Columbus which cost $266. I contacted the dealer who told me I brought the car as is he will not help on repairs or take the car bk. Remember I contacted the attorney general and was informed that there are others with complaints as well. After reviewing the other complaints 5 out of eight including mine where very similar in nature. So, this tells me Kevin a at Royal Five Auto is comfortable with stealing from others. Kevin Ensuring that the car had been inspected and serviced for sell. I took him at his word. I totally had my worse nightmare of being taking advantage of come true. He is running a pretty good business at ripping people off. STAY AWAY FROM KEVIN AT ROYAL FIVE AUTO!!!!! Unless your looking to buy a clunker!!!!. Now with having to take the matter to court Im further pushed into a hardship and on a fixed income. NOTE STILL HAVING ISSUES WITH TRUCK!!!!!!! I HAVE AN OPEN COMPLAINT WITH THE BBB as well. THIS PLACE SHOULD BE CLOSED DOWN FOR RIPPING OFF COLUMBUS CUSTOMERS. DONT TAKE YOUR MONEY TO THIS RIP OF ARTIST!!!!!!

Thomas Craft

I saw a truck for sale on the internet, so I called them to ask if it was still there and what condition it was in, the pictures looked good on the internet, but I wanted to make sure before driving 2 hours just to get there. I asked if it had any rust, the salesman said that it did not have any rust, and that he drove it and it was really nice, so I went to see it. It had lots of rust. The Air conditioner did not work, both side mirrors did not work, I thought that my foot was going to hit the floor when I went to hit the brakes. The truck shook and at only 35 miles per hour. I turned around and went back before driving it on the interstate. I was very disappointed with the truck and the salesman. I will never go back!

Joi Maxey

I was looking everywhere for a nice used car for my mom. I found a couple of nice vehicles here at Royal Five Auto Sales. Yazun was very honest about one vehicle I was looking at which allowed me to make a decision to not purchase that vehicle. He did not have to provide that information, but he did therefore that led me to believe he was honest. I did locate another vehicle there, it was nice, he was also informative about this vehicle well, they were very minor issues, my mom liked it and therefore we made the purchase. It was an very easy transaction and he and the other staff were very helpful, I would very much recommend buying your next used car here.