Saks Fifth Avenue

Category:	Department Store
Address:	101 W 5th St, Cincinnati, OH 45202, USA
Phone:	+1 513-421-6800
Site:	saksfifthavenue.com
Rating:	3.7
Working:	12–5PM 10AM–6PM 10AM–6PM 10AM–8PM 10AM–7PM 10AM–7PM 12–5PM

Location

Photos 68

Reviews 23

A Private User

The Cincinnati Saks Fifth Avenue is simply a dream come true! While the store decorum and displays are beyond fabulous, it was the elite level of customer service provided in Womens Shoes that made the experience so surreal. From the time I spoke with Jerrell on the phone until the moment I walked out the door, I knew he was a true professional. Jerrell was so patient while I described the shoe I was looking for on the phone. Due to a misunderstanding on my end, it turned out that the item I was looking at online was unavailable in his store. He instinctively knew of another shoe that would be just as stunning for my upcoming wedding. As soon as I put on the champagne Jimmy Choo shoes, I was instantly transformed into the glamorous princess I had always hoped to be. Not only was this moment so special because it was my first pair of Jimmy Choo shoes, but it was also my first time in a Saks Fifth Avenue. Previously, I had been a loyal customer at a competitors store but they had disappointed me with lackluster service. I will be eternally grateful for the fabulous memories that I had because of Jerrell and the rest of the staff at Saks Fifth Avenue that made me feel like family. From now on, I will shop at a Saks Fifth Avenue before I go anywhere else and refer everyone I know to Jerrell... Especially brides. :)

jenni clay

I think this is a really nice store with a good selection. They say that there is a 30 day return policy, but thats not completely true because if an item is suspected to have been used they can and will refuse a return. I bought two pairs of shoes and tried them both on, decided one fit better and attempted to return the other. The kind sales people took the shoes behind closed doors, inspected the shoes (3 people) and refused to return. I like how saks does more sales than nordstrom, but to me the return process is so much better with nordstrom. Plus, they will price match saks sales. So from here on, Im a nordstrom shopper.

Chad Hobbs

Im not sure Id ever been in a Saks. The store was ok. But I thought Saks was supposed to be high end. More so than a Macys at least. This store just seems a little rough around the edges. It was way nicer than a Walmart of course, but it didnt seem high end. And the sales person we dealt with was kinda pushy.

Nic Werner

The frosting is too sweet and gritty. It tastes like confectioners sugar. The cake was dry. They only had 2 cupcake flavors to choose from. It might be good for kids taste buds. We had one bite each and threw it away. Sorry cupcake place. :(

june7rose

They seem to just carry cosmetic brands from normal department stores, but not the more boutique brands you find at Saks on the coasts. Whats special about going to Saks if they only carry stuff you can find at the mall?

Gigi S

Pretty much boring store. I kind of used to the one in los angeles but when I went to the one in cincy it was like really? this is it? Not much going on and have a dead mall feeling in it.

A Private User

Service people were rude when asked a question and freely gave out dirty looks but held back any help they might have been.

Janet Bierer

The wonderful lady at the beauty counter gave my friend the perfect facial! All of her colors and choices were perfect!

Zaida Guillén

Todo muy bonito y de muy buena calidad.

Colin Sebastian

Smart, convenient, no lines, good selection. Professional staff that stays out of your way.

Yamin cai

Old parking is better than no parking. People there are smiley all the time :)

A Private User

I love walking through the cosmetics area. You can tell these people are Pros