Giant Eagle Supermarket

Category:	Supermarket
Address:	50 W Bridge St, Berea, OH 44017, USA
Phone:	+1 440-234-6616
Site:	gianteagle.com
Rating:	3.6
Working:	7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM

Location

Photos 71

Reviews 34

Elenkhos is back

This store is WAY over priced. They charge in some instances almost double what their competitors are charging. They also are often times out of stock of things that are bought on large scale by their customers. Their bakery is WAY over prices as well as their hot food section, salad bar,produce and dairy. The clerks are chatty to a fault, they stand around chit chatting with each other ignoring customers. I do have to say that it beats going to macs however since marcs basically has NO one on the floor to help you at all, but their prices are significantly better. I wish that Giant Eagle was Marcs, but I wish they both were either a Coscos or even a Daves super market. At Coscos you will get the really good savings but at Daves you would get savings, customer service and a huge variety.

asmaa khaloua

If I could give no star, I will do. This store has the worst customer service I have ever seen. I have been in USA for 5 years but I never feel unwelcome and no one ever traited me bad as this store does. I was buying onion and the sign shows 99c/lb and when I checked they charge me 1.99$/lb and when I went to customer service and talk to them, the lady there was so rude and racist. She could samply said that they are sorry and they will change the tag. Unfortunately she is the team leader there but has no idea how to treat customer. Next time I will drive more and go to other store, thank you for your service, I will never come back there ever.

Margaret Halas

This store has the worst customer service I have ever encountered! I just accidently left a bag of soup bones in my cart when I left the store. When I returned an hour or so later to claim them the fellow who brings in carts said he gave them to customer service. When I went to them they said because I didnt have the receipt (in the bag) and hadnt used my Giant Eagle card, they wouldnt give them to me. That is outrageous! I will never shop at Giant Eagle again and will make sure that all my friends know how awful the service is! I already buy little there because of the ridiculously high prices, but this is the last straw!!!

Erica Laboy

Me and my husband like having a store nearby, but the customer service at this store is horrible. Imagine going to the customer service counter there is three people behind it and you are looked at like a burden or wait for two to three minutes for them to acknowledge that you are even a customer at their store. The reason why I gave it two stars is because it is close by the center of Berea and when I need to run to get small things or the use the pharmacy it is a convenient. If I have to do large shopping trip I go to the one in strongsville because the lines are always moving and the store has the things I need.

Anthony Mechling

Way more expensive than other stores . Not that much more selection or customer service to make up for all that extra money it will cost you to shop here. Fuel perks are not worth paying way more for food. Cashiers and customer service employees are extremely rude. I will only go here if I need food late at night when ot he r stores are closed.

A Private User

Tends to be a bit pricey .. but good. However , I was in before Chistmas buying a roast and was waited on at the meat counter by "Ken" ... It rates as one of the best experiances Ive ever had at Giant Eagle. He was very , very helpful and made sure I got exactly what I wanted .. Ken is a gentleman and a very classy guy !

Anthony Calabrese

Extremely poor produce quality. Meat case is not fresh. Low customer service levels seafood and especially meat. Customer service team is average. Team members do not appear to enjoy their jobs nor do they appear to care about pleasing the customers. Berea deserves better.

Tim Borkowski

Its a smaller giant eagle than some buy I like it. Good bakery and the produce is always superb. The meats are good too but where they really shine is the fish selection. Its weird how the quality of sea food can vary between stores but this one got the best fish.

S Richey

Have your Giant Eagle card ready because without it, prices can be higher than normal. If you forget your card, they can look it up by your phone number which is handy. This store is *always* very busy especially after working hours, on weekends and holidays.

Kiana Best

I really only go to giant eagle for groceries when something specific is on sale or I dont feel like traveling far. They are overpriced and am sad the PNC banking location is no longer apart of the berea giant eagle.

A Private User

The only issue or two issues I have with this store is that there is not enough help checking you out, the staff like to yak and ignore customers and the place smell like a dead fish

Jim Swenson

Very good store with hard working employees. Especially in the prepared foods department. Everyone in that department is hard working and friendly!!

Aaron Levi Hartzler

Pretty good giant eagle. Close enough to the university to walk to for all your grocery and beverage needs.

Jess DiJerome

My least favorite giant eagle. It is always crowded and the staff is not very friendly.

Marion Mooney

Excellent knowledgeable constant staff members and night stock people !

Luis Hernandez

You have to have a giant Eagle card to use self check out. Slow lines

Debbie Milford

Very clean, friendly people and the prices are great.