Rent-A-Center

Reviews 3

FE

Felicia Ferguson

I rented a laptop from this location a little while ago for school. When I tried returning it to another location, I was told to call the location I rented from while at the store to confirm tracking/product numbers. The associates called the location to confirm the numbers and whatnot but when the woman answered and realized what I was doing, I was immediately met with a nasty attitude. Not because I was late on payments or an actual reason, but because she got me mixed up with another customer. In conjunction with being outright disrespected, not only for me to hear but also the associate and manager of the other location, I was insulted that this woman thought I was really trying to return another computer- like I dont have good sense. I was just completely blown away that she was being so nasty with me, right off the bat. Eventually I found out that she had me confused with another customer who was late on payment, however, that isnt and shouldnt be the way you treat customers. I have yet to return to this location because of how that woman- Janet- was so unprofessional and completely obnoxious to me for no discernible reason. Fortunately, every other professional I dealt with to get this matter dealt with were completely understanding and even apologetic for their colleagues irrational behavior.

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Ron Stewart

Zero stars if I could I never write reviews on places but this one was so terrible I had to. Everyone there is rude condescending and annoying they call 6 to 7 times a day show up randomly with no notice and if your a day late on payment forget about payment plans or extending a few days until you get paid they dont work with you and expect you to go in the backyard and pick money off the trees at their convience. And dont get me started on Lisa! A monkey could do her job better then she ever could she yells and screams at you very rude and will twist everything you say to make you sound like the bad guy all in all this rent a center is terrible and Im assuming others are just like this if you can stay away! These people dont know how to run a business nor do they know how to be professional and take care of their customers....which by the way are the ones signing these peoples paychecks STAY AWAY Unless you like getting talked down to and disrespected

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Loretta McFadden

love the manager Lisa in the pool there are nice