Computer Place of Fargo

Category:	Computer Repair Service
Address:	4501 15th Ave S #108, Fargo, ND 58103, USA
Phone:	+1 701-356-8324
Site:	thecomputerplace.com
Rating:	2.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–4PM Closed

Location

Photos 6

Reviews 6

Megan Beck

Best advice I can give anyone: never go here. If I could give them 0 stars, I would. My experience with the Computer Place was absolutely awful. Their employees were nice, but the service was the worst. I had taken my Macbook Pro in, explaining that my hard drive had died and needed fixing or replacement. I had already spoken to Apple Support, so I knew it was not a software problem that I could fix on my own. They suggested taking it in to be repaired. I saw that the Computer Place was an Apple Certified Service Center. Their turn around time is stated at 3-4 days. It took 4 days for them to call me and tell me the problem was my hard drive and they were going to wipe it and re-install it. It took 3 more days for them to say that had failed and they were trying again. It took another 2 days for them to tell me it was the SSD that had failed and they needed to order a new part, which would take a week. It took a week for them to call and say they had misquoted me and the part they had said they would order would not work for my computer. They had not ordered anything at this point and had not done any work. AFTER TWO WEEKS. During this time, I had also been calling them every few days for updates, but the tech on duty never had an update as they were "not the tech working on my computer". Because there was none, apparently. I took my computer back and am now sending it in to Apple. I figured a local place would be faster, but I was completely wrong.

Joe Flatt

I brought my laptop in over 2 months ago and sense then brought it in 5 times. First time I got told they had to reset something with my battery and paid 75 dollars for it then sure enough my laptop stop working and not taking a charger after a day and then the next 3 times I brought it in they told me it was my charger so i got that replaced and laptop still wasnt working fourth time I went in I demanded they look through it better got told could be my battery but it wasnt so they reset the same thing and said it had to be my charger after a day broke again 5th time demanded a refund or for them to actually fix it the boss perry ended up taking care of me but sent it to the same guy that did the diagnostics before and this time he told me it was my logic board and it would be $799 so I brought it to simple Mac yesterday and they told me at most if it is the logic board it would be $400 but after they tested my laptop ended up being where you plug in the charger on the laptop was broken came to a 142 bucks. This computer place is awful I wouldnt trust their work or their prices I got ripped off and wasted 5 trips and didnt get a refund because they couldnt find my reports except for one I paid for in the beginning and conveniently it was 2 days after their 30 day warranty.

A Private User

brought in my computer SEVERAL times over a 9month period. Couldnt figure out what was wrong with it. They said malware the first time, was better for about 2wks then same problem 2nd time spyware, another 2-3wks past before same problem 3rd time they couldnt figure it out & said they needed to reinstall windows for it to work- dropped off external hard drive in box. about a week before same problems 4th time they said that I needed a new hard drive! After dishing out somewhere in the neighborhood of $300 & how many HOURS of dealing with this problem. Shipped my computer out to my Dad- he installed new Windows, deleted malware program & got new one, in addition to fixing the original problem- which was I kept putting my computer in sleep mode not shutting it down- thought I was- oophs! & BAM! computer was fixed. Absolutely ridiculous... Will try every OTHER place in town before I even think of doing ANY business with this company. ALSO- side note... opened up my external hard drive box to retrieve my files that were on my computer- which is impossible to do without the USB cable & AC Adapter! Horrible! Now Im going to have to shell out even more to purchase those cords which The Computer Place never returned to me.

Steve Doroff

The Short: Far exceeded my expectation in part availability and service. Highly recommend. The Long: I was looking for a specific part to repair a MacBook Pro. I threw a Hail Mary and called the Computer Place, not thinking they would have it. The tech who answered asked me to bring in the MBP and they would verify if the they had the correct part. Thinking they would attempt to sell me far more than I wanted, I went in with my guard up. They took my precious aluminum unibody and returned to the front. They did have the part! Not only that but for the price of the hardware they will install the part and run a diagnostic to confirm its functionality. As the diagnostic ran the rep was friendly and encourage my toddler son to play with some of the display tech. After the diagnostic completed he showed me the results and let me test the Mac. Everything ran great and he sold the part to me at a discount. Overall, our issue got resolved. We had a good time, and my son wants to visit the Computer Place. Dad just might as well. Caveat: their prices run higher than online distributors. But given the peace of mind I felt about my purchase, I would continue to recommend.

A Private User

These guys seriously need to find new professions. Just needed my fan to be installed. (February 11th) Said they would call me the next day if they didnt have the fan in stock otherwise it would be done in 4 days and they would call me. So, 4 days later I get a call saying they needed to order my fan? this was on February 15th. So I gave them a good week and gave them a call back on the 22nd of February and said it wouldnt be done until march 7th! Really? It doesnt take a month to put in a fan...Ridiculous. I work in the IT field and couldve done it myself in half the time but figured theyd have it done in 4 days and with work and school its hard to find time to fix my machine. I use to recommend everyone i knew that had hardware issues to the computer place. Now, I will never again recommend anyone there, ever. That is why they deserve 0 stars but you cant do that. Thanks Computer Place i hope your manager reads this and decides to go back to school for time management and for being a complete idiot.

A Private User

I spent a good amount of money for them to fix the place where you plug in the power cord on my laptop. They needed my password so they called me, i told it to them, but they said that it wasnt working. I asked them why they needed to get onto it and they told me they had to check other things. I didnt really care and kept repeating and spelling out my password but they kept saying it was wrong. So I went in their and typed it in and it logged on right away. I called to check on it several times for a few weeks and they never answered once, all I got was the machine. They finally called me back and I went to pick it up. It worked but I could tell the repair wouldnt last since the plug-in was really loose. After about two weeks it broke again. I just got a new laptop.