Category: | Convenience Store |
Address: | 770 N Wesleyan Blvd, Rocky Mount, NC 27804, USA |
Phone: | +1 252-443-1163 |
Site: | circlek.com |
Rating: | 1 |
JA
Jasper Whitaker
I was there last Saturday afternoon and wanted to purchase gas. Unfortunately I swiped my debit card not knowing the card reader at the pump wasnt working. Due to the fact that the transaction never went through, I cancelled it. I tried again with no luck. I got back to work and checked my balance and had a charge of $159.00 in pending status from Shell Service Station. I have been calling everyday since Saturday to get this problem resolved with no luck. The Manager here at Circle K has been the very best and she is trying her very best to help me. She gave me about 3 numbers to call but I could never speak with anyone. All I could do was leave a message. No one has contacted me back as of yet and today is Tuesday. My only problem is the fact that their machines were broken and my money is being held until the 2nd of March and no one seems to care to help with a problem that wasnt my fault. People please be aware that when you swipe your card, whether you make a purchase or not, they will still hold $75.00 until they decide to put it back on your card. I will not be spending my money with business that do business that way and I certainly will not be swiping my card at the pump anymore. Circle K 1513 has lost a customer for life. Sure they dont care but it will make me feel better. Just wanted to let people know that these things are happening. Thanks.
AD
Advanced Mechanical
Card readers never read my debit card.... Takes 20 minutes to purchase something here, mngrs are aware of problem, but have no solution to this issue. Been going on for over a year at this location. Please fix your card scanners at the registers!!!!
VA
valeria jones
Went to circle k in Rocky Mount, NC ,how can you run a service station and not have public restrooms.