Zoo Reptiles Birds & Fish

Reviews 16

LO

Lorraine La Rock

If I could give less than a star I WOULD. This place is the most terrible store Ive ever been in. Brought my boyfriends spider in there after we thought he might be dead which he was indeed. However, the owner made us pay $28 just for him to take a metal clamp to the spider, literally FLOP HIM ON THE FILTHY GROUND OUTSIDE THE SHOP than shove him back in the cage and continue to do this roughly 3 times. Ive never seen so carelessness with an animal before. He tried to tell us it was still alive when it in fact was clearly dead... Went back in today to talk to him and got nothing but rude replies and told there was nothing he could do and it wasnt his fault. Were nothing but pissed and are continuing further legal proceedings after dealing with the VERY RUDE OWNER.

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RA

Rachel Weaver

I went in here a week ago to browse supplies, look for tanks for my geckos and possibly pick up some geckos. The owner was very rude, he acted as if we were an inconvenience to him. I understand that this place has been victim of robbery in the past but that is absolutely no excuse to treat customers like that. I ended up feeling so uncomfortable that I left, purchasing nothing. He lost a potential good sale and a good customer. I love to support small local business but not when the owner is rude.

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TA

Tamara Engevold

Owner knows a lot about reptiles and is helpful. We wanted one male red iguana, but the owner wasnt willing to separate the pair, so we also purchased the female. The female is a handful, wants to jump and run. The male is a sweetheart, loves to be handled and snuggles up against your cheek. We regretted purchasing the female, but we will continue to work with her to try warm her trust and calm her down so she doesnt get hurt or turn mean.

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A Private User

Absolutely amazing store. I recently purchased a leopard gecko from them, and I can safely say that the quality of animal I got for my money was absolutely superb . Petsmart was trying to sell a leopard gecko of a similar age (less healthy looking) as a jumbo leopard gecko for $99,while I got mine for $50. As far as pets and pet supplies go, they are of a much higher quality and of less cost than those found in chain stores.

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JER DoGGZz

Avoid like the plague! I went to this "shop" years ago and I was treated very rudely, I am back in the area and decided to give them another go. BIG MISTAKE they was unbelievably rude. I was trying to buy feeder rats for my reptiles, they tried to charge me 25 dollars for female rats. In Everything pets near Walmart they do not over charge for gender of the rats!

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JO

Joshua Siddon

Went in there February of 2015 and spent $700 on a morph Columbian red tail boa and a setup and also a morph bearded dragon and a setup. Gave me a awesome deal cause it was my birthday. Idk what people are saying about him being rude. Hes the friendliest guy ever. Maybe cause hes a big guy with a deep voice. But he definitely got 5 stars from me and my family

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KR

Kristina Woodmansee

ive known the owner of this store for almost 20 yrs and he is an extremely knowledgeable. This is the only place in the Albany NY area to go to if you want anything that has to do with reptiles. If this guy doesnt have it, he can get it for you. And hell know what your asking for. Go here for the good stuff!

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Rebel Balboa

Used to go in there weekly for feeders. Always a pleasure doing business. Cant wait to go back and get a hand raised healthy bearded dragon. Coolest store ever. Owner is just business only. So reptile smart. Cant expect normal can we?

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Ramon Vasquez

Great service and great experience. Mike is an awesome guy. Very knowledgeable and very helpful. Has worked with me everytime I walked in. Would 100% recommend store to anyone and everyone

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MO

Mo Aldrich

Great service and Mike is incredibly knowledgeable. Ive had nothing but great success from Mike and the BOA and rodents (food) he sold me. Awesome boa!! Thanks Mike!

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SH

Shawn Planty

The animals are very health and of high quality. But the owner makes you feel very unwanted. Almost acts like you are a major inconvenience for coming in.

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Lee Synclaire

Would not let us in the feeder room. What is he feeding them?

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VI

Viktor Shoberg

Knowledgeable owner, awesome feeders, great prices!

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DA

Daniel Bunyan

They got everything you need for your reptiles

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AV

Avery Mance

Good experiences and deals

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NA

Nadeem Shohatee

Pretty decent place

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