Raymour & Flanigan Furniture and Mattress Store

Category:	Furniture Store
Address:	95 Sunrise Hwy, Patchogue, NY 11772, USA
Phone:	+1 631-576-8200
Site:	raymourflanigan.com
Rating:	3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 91

Reviews 20

Phyllis Montgomery

Went in to the Patchogue store on Rte. 112 for the Memorial Day sale. Greeted warmly by salesperson, but not ambushed like at other stores. Store laid out well, showroom not overcrowded. Found a sofa within my taste and price range. Salespeople helpful with questions and options. Purchased the couch on Sunday. Delivered Wednesday morning within time scheduled. Delivery crew clean, fast, and careful. Overall, extremely happy with couch. Throw pillows that came with couch not sewn well at seam closing, some of the stuffing coming out a little bit (hence the four stars), but was already planning to buy different colored covers from pier one to match my living room. Not worth returning the pillows, just worried about our pets eating it. For the price, the quality and comfort are excellent. Fast delivery for almost nothing, as I live an hour away from the store. Cordelia sofa as pictured in ad and so comfortable. We were out of the store in an hour, including purchasing and setting up delivery. Salesperson Madeline Fazio very good, gently persistent, but not pushy, and very patient with my questions. Very happy with my experience.

Brian B

Looked all over. Prices were the same after adding in all the extras. But I thought there brands would hold up better then bobs. Im happy enough with my price. Service was good. Stay AWAY from there store finance options. With 725+ score they still had me at 29%! No thank you. Delivery was quick enough. One recliner has a small issue. It doesnt stay upright if you lean on it. Protection Plan called and next open date was 2 weeks away. Waited, on day they were going to come fix it, they called, canceled and opted to just replace it under a manufacturer defect. 48hrs later they swapped it with a brand new working one. I love my reclining sectional itself. Over all 4 stars.

James Guzzi

Be warned, if you purchase a cleaning contract for your furniture, they dont let you using it more than once. When I needed my sofa cleaned for a second time they told me they were sending someone to clean it. What happened instead was one of there flying monkeys showed up to take pictures of the sofa. Days later I received a call from their Platinum insurance division notifying me that they dont want to clean my sofa anymore. They gave me a store credit to replace the sofa without a cleaning contract. So aside from sacrificing the cleaning contact nothing else in their selection suited my needs and I ended up choosing something that was less than what I had.

Jason Argentieri

We purchased a love seat and chair approx. 3 years ago along with your protection plan. we had some stains on the 2 pieces. Raymor promptly came out to clean them. The cleaning was not successful but Raymor and Flanagan replaced both pcs immediately. I have to say your product, people, and service are A1. We will highly recomend your company. I would also like to thank-you very much for the new furniture. Jason Argentieri

JOHN MICHAEL

VERY NICE STORE, INCREDIBLY PROFECTIONAL SALES STAFF, THEY LET ME LOOK AROUND WITHOUT ANY PREASURE OR SELLING STATAGIES, ONCE I FOUND A SET THAT I LIKED MY SALESMAN EXPLAINED THE CONSTRUCTION AND QUALITY FEATURES OF THE SET, HE GAVE ME A BREAK ON THE PRICE AND IT WAS DELIVERED 2 DAYS LATER, THE STORE WAS GREAT, THE SALES STAFF WAS GREAT, AND THE DELIVERY GUYS WERE GREAT, JUST A WANDERFUL EXPERENCE, I HIGHLY RECOMMEND THIS STORE.

Kathryn Kaley

I was a return customer. The first time I purchased a quite a few pieces but today I was just seeking two/three pieces. I asked for the same salesman since he was so helpful first time. Unfortunately, he was very disinterested in helping me.....I caught him behind me leaning against the wall picking his nails! Need I say more.

Mak Knife

Bad Experience. Waiting on a delivery.. They had me waiting all day... No call like they promised. I went to call the store in Patchogue, phone just rang off the hook with no one picking up the line. Are you serious.... Still waiting for my delivery... Never again

A Private User

Worst experience ever!!!! They ordered the wrong couch... Made us wait 3 months to fix it and they just called us to say they ripped the couch and they have to reorder the couch we should have originally got 3 months ago

Zia Rahman

their service is sucks. they didnt delivered my sofa set fully. when i called they said oh your tea table didnt schedule to deliver. i wont evev buy anything from them. sucks sucks..

George Uribe

I see they still use a high pressure sales style. If you want to look at furniture dont bother. The sales staff will hound you from the second you walk in the door until you leave.

Eric Helling

Our guy, Glenn Barr, was great. Attentive, responsive, helpful. The fabric we wanted wasnt available and he called us right away and made sure to keep things moving along.

A Private User

Whats wrong with this place? Too much to list. From sales to service ... from bad to really bad. Avoid this place.

Reynaldo Prieto

They always treat us like family. Very friendly and knowledgeable staff. Reasonable prices. Quality furniture.

Zoe Perez

Great service, Glenn was very helpful. Love our new bed! Will be shopping again there soon!

Lionel Sanchez

Great salesman, eager to assist and large facility with large options

THE GLOBEL ENTERTAINMENT

Nice place, good staff

Silvio Del Ponte

Alyson was very good