The UPS Store

Category:	Shipping and Mailing Service
Address:	1333 North Ave, New Rochelle, NY 10804, USA
Phone:	+1 914-633-6673
Site:	theupsstorelocal.com
Rating:	2.3
Working:	8AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 9AM–4:30PM Closed

Location

+−

Leaflet

Photos 13

Reviews 7

Connie Mogull

I paid $63 to get a package wrapped and double boxed for shipment. The package arrived completely broken and the person who received it said that she has never seen anything wrapped so poorly and of course it was completely ruined and broken. I called and asked for the money back and received no understanding but the owner said they are wonderful wrappers--they are greedy and completely unreasonable and not good business people to want a regular customer to walk away feeling completely ripped off. They did however, offer me $9 for the cost of the two boxes. Really petty and not taking responsibility for their poor work. Dont expect good packing--you will be very disappointed.

Josi Morales

Went to overnight a package - the gal put in the most expensive method first. When I was questioning the other options her response was "wait I have to do this first "- before I knew, she swiped my credit card. This store is more concerned with making money for themselves than good customer service. Rather use the good old Post Office where I am offered reasonable options. $99 to overnight a package to Wisconsin - it didnt need to get there first thing in the morning and SHE assumed without asking this is what I wanted. Beware of this place - and dont be as silly as I was to hand over the credit card at the begining.

Danielle Kirby

Very convenient- although I just dropped off a prepaid package - the man who helped me was quick. In and out. I wouldve given it 5 stars bc I have no complaints, except I shouldve gotten a receipt that the package was taken- but I also blame myself bc I didnt ask for one. Im not sure if I should have to. Anyway, the store is neat, large and staff knowledgeable.

Cheryl Saddler

Poor customer service. Abrupt and dismissive. Dropped off a prepaid package which shouldve been pain free, here. Not so much

Richard

Friendly folks and convenient location.

Andrew Fox

Very nice lady. Very helpful.

Leslie Parker

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