The Pet Store Next Door

Category:	Pet Supply Store
Address:	687 Glen Cove Rd, Glen Head, NY 11545, USA
Phone:	+1 516-801-6400
Site:	thepetstorenextdoor.com
Rating:	4.8
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 9AM–5PM 10AM–3PM

Location

Photos 6

Reviews 10

Audra Lianos

Where should I begin? I brought my 4 pound maltese here to get groomed. This was probably one of the WORST decisions I have ever made. The groomers are clueless as to what they are doing AND they are EXTREMELY rough with the dogs. They hurt my dog so badly that they knocked her hip out of its socket and and a cervical spine injury-which us her neck. She has to have surgery both. Dr. Krasnoff owns the facility, the owner of Brookville Animal Hospital. He and his daughter refused to take liability for the incident. They do not have cameras to see what had gone on while my dog was being groomed, however, when I picked her up she could no longer walk at ALL! When I stood her up to walk after we came home, because she is so small that I carried her out of the store and they made like nothing was wrong. The minute I stood her up, she fell over sideways. I called them immediately and they played stupid, they had no idea what I was talking about. She was walking just fine before she got groomed! DR. KRASNOFF offered to have a specialist come in and do the surgery, under his care and out of his pocket-admittance to me that HE IS LIABLE!...NO THANKS! You cant even bathe my dog without ripping her hip out of its socket and breaking her neck! I have X-rays that were taken the following morning after she was groomed by one of DR. Krasnoffs associates, who said that normally he only sees this type of injury IN DOGS THAT HAVE BEEN HIT BY A CAR. After I said I did not feel comfortable with him doing the surgery, he offered to PAY ME OFF AND SIGN PAPERS THAT HE WAS NOT LIABLE...AGAIN NO THANK YOU! I will taking him to court to pay for my dogs surgery which will take place at my regular vet with a special orthopedic surgeon, surgery on her c spine with a special neurologist and will cost over $15,000! DO NOT RISK YOUR DOGS SAFETY! THEY ARE BELOW ONE STAR-IF ZERO WERE POSSIBLE-THATS WHAT I WOULD GIVE THEM!

Christina Mortimer

I used to bring my little red Havanese (Teddy) here to buy some cute collars and outfits as they have a crazy big selection, however it is NOT worth going here. Ive heard several stories of animal cruelty in the grooming department and drug abuse. One of the men working there gave my dog and I, teddy, a horrible attitude after he pooped on the floor. I felt like saying, "dude, you work in a pet store! Relax!" He was grunting , rolling his eyes as he was cleaning up etc. just overall bad, sketchy vibes and they seem to only care about $ from what Ive heard and experienced.

Alexis Soza-Valentin

Great selection, friendly staff. Our dogs will love the toys we bought them!

David B

Very nice and knowledgeable people with a great selection of merchandise

david bobrow

Nice selection the people are extremely knowledgeable and very helpful

Ben Lessin

Experienced, professional and all around great store.

Jonathan Greenberg

Always great to my dog, Friendly staff!

Grace Brook

I got my pet there and it was no hassle