Category: | Department Store |
Address: | 13505 20th Ave, College Point, NY 11356, USA |
Phone: | +1 718-661-4346 |
Site: | target.com |
Rating: | 4.1 |
Working: | 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 7AM–11PM |
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A Private User
Update 9/6/2010 - lost 1 star for misleading bottle redemption center. It looks like its open with bright lights, signs and working machines inside- no signs/notices/information. But the door was locked and a guest service rep told us it was not open yet and they did not know when it would be opened. Ive been frequenting this Target for over a year now, about 2 times a month. The free parking is great and theres better prices and availability than the Queens Place Target. Lines are rarely long (usually 0-2 people on each line). Basically, its the best general store in the area. Some of the floor team members can be a bit clueless sometimes but they are willing to help and they do seem to do their best. Plus theres always tools like the price scanners that more than make up. Ive had one or two problems at this Target but they were indeed strange or complicated and employees worked until they were satisfactorily resolved. Target in general places priority on honoring advertisements and even mistakes made by employees (such as misplaced items under a big sale price sign). For example I tried to buy a 34-gallon store container advertised in the weekly, but Target was out of lids. The red shirts were fairly nonchalant about running out, until the weekly was mentioned. Then they started getting involved because they clearly cared about honoring advertisements. We ended up at the customer service to get rain checks but the computer would not allow it. I could see why...Target had several left, except they had no lids. The Rep took responsibility and ownership of the problem, tried to offer alternate solutions, and eventually got the rain checks. This took a while and it was frustrating at the time but the problem overall was handled well and I left feeling like a valued customer.
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Hunmin Lee
Good store. Just very unfriendly employs. I went to pick up destiny for ps4 which was on sale for $20 5/31/15 i checked web site before i get there and it was for online and pick ups. That is why i went to college point from bayside because this store had 11 items avaliable while other targets were sold out. When i gotthere to pick up destiny the price tag on destiny was still $49.99 so I went to get a worker to help me. I explained the situation about sale and e he wasnt even listening. He said" its probly from yesterday it can be different today" so I said "I just checked website just befor I get here" then he said. "Ohh then its probly only eligiable for online" oh really? Nope it says you guys have it for pickups. Can you check your system to see whats going on? Then he said "nahh i cant help you with that. You can goto customer service and show them the website sales with your phone. And they can do the price match for you. he wasnt even looking at me when he say it. Looks like he is just being annoying by customer asking him a questions. Yup 3 workers gather up and just hanging out. Being extremly annoyed by customer asking question. Denie to check the system on their own website and just dump their job to customer service. When I went to customer service there was about 50m long line so I jist came home. There is reason why they still had 11 stocks of destiny for $20 when every other store was sold out. Manger better take a look at their employees and see how they do
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Bridgette Jones
A Target cart attendant ran several carts on to the side of my husbands truck, parked in the parking lot, on June 28, at 10:52pm. My husband was in his truck at the time. The cart left a scratch mark seen in the photo. Around this time, the parking lot was not busy at all, hardly any cars parked next to his truck or within the area of the accident. There was ample lighting. Question is, How can the cart attendant be clumsy, not see what he is DOING, to prevent this from happening???? The attendant did apologize, and report it on the walkie talkie. I think this cart attendant should be given much more training, and there should have been a manager in sight when this occurred. There was no manager in sight! I come to this Target thinking the parking lot has a lot of space, better than the Target in Flushing. I will be rethinking which Target to go to or not. Bad customer service!
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Chris Oh
Target has been my mini-mall to hang out with my friends ever since I was in high school. Whenever I take 20B going back home, I get off right in front of this Target and make sure that I stop by to fool around! Since it is one of the biggest corporate retailers, it obviously has varieties of products and food you can buy. My experience with the cashiers have been great and their customer service department has been helpful. The floors are neat and inside of the store is clean in general. Oh, they have a giant parking lot and I have never had a problem parking at this Target. I suppose the only downside is that the cost is relatively high compare to its competitor, Walmart, but we all know that Walmart doesnt really exist in NYC :) Enjoy your shopping here and I can only wish that your experience at this Target will be as good as mine!
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Juan J
Great place to get what you need. They have everything from a Pharmacy, to milk, clothing, toys, TVs, a Starbucks inside, school supplies, more food......just go, itll be worth it. They have a lot of workers there, some better than others, some more annoying than others. Specifically today 12/11/2016 7:30pm-8:00pm I went to return something. The guy (forgot his name) at the Service Center (or whatever its called where you place your returns) was dancing and singing etc......at first it was cool but then it got obnoxious. Like you can do it in-between but show some respect and not be dancing WHILE talking to a customer! Hope a manager reads this.....theres a time and a place for everything, however there has to be a balance, and while I appreciate the happy, ambient, too much of anything is not good. Hope that made sense.
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Max Zaslavsky
I live in Florida, yet somehow, someone stole my identity and used not my credit card, but my HSA card at your Target in New York. I called your Target, as I also called corporate, and none of you helped me. I am still in the process of trying to get my money back since your store not only did not ask for ID, but apparently someone used my card numbers without having the card. The card is in my possession, yet somehow someone allowed numbers to be used without my consent. Thank you, I am trying to recoup my losses. No wonder your stock has plummeted. Your store nor corporate would help me.
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A Private User
FILTHY AND RUDE, understocked and messy. Got a personal pan pizza from the Pizza Hut on site. A fly few out when I opened the box, and there was a pile of fly eggs on my pizza. The employees at the pizza counter were rude when I complained! And it was then I noticed the kitchen was teeming with flies! Complained to the corporate office and the manager. This made me sick, and it definitely traumatized me. I am not going back to any Target, ever (I picked this target to visit because the old one I used to go to has mice!)