Key Food Supermarket
| Category: | Supermarket |
| Address: | 8772 18th Ave, Brooklyn, NY 11214, USA |
| Phone: | +1 718-331-5080 |
| Site: | keyfood.com |
| Rating: | 3.7 |
| Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–7PM |
Location
Photos 74
Reviews 56
A
A Private User
On April 16, 2016 at approximately 8:45PM I pulled up in front of this store and attempted to enter to purchase some last minute items. I was barred from entering the establishment by two store employees who told me that they were closed. I informed them that the scheduled closing of the store was 9PM and that I still had 15 minutes left to shop. They informed me that there were no cashiers available to ring up my order and refused to let me enter. I immediately called the store and asked to speak to the manager. The person who answered the phone said he was the manager and identified himself as Sammy. I told him what had just transpired between two of his employees and I. I informed him that it was unfair that the scheduled store closing is 9PM yet I was prevented from entering the store 15 minutes prior to the store closing. He informed me that the website says that the store closes at 9PM but the cashiers need time to count their registers which is why the store was closed earlier. I informed him that his policy was unfair. I also asked him for his full name so I can make a formal complaint with the corporate office. He then laughed stating "if you want my last name call the police precinct and ask them for it!" He then abruptly hung up the phone. Very condescending, arrogant, and disrespectful manager. Take your business elsewhere!!
A
A Private User
There are to many rude cashiers in this store. The cashier swiped our credit card several times. Charging us twice on the third try the bank declined the payment due to multiple charges. A second cashier came over and said thats because you dont have any money. They finally realized that the payment processed and packed up the groceries to be delivered. When I checked the bank and saw all the transactions I called the bank and was told that there 3 transactions they stopped the last one. When we called to speak to the manager he called my husband a liar and told him he was not going to deliver our groceries. Finally I called and spoke to a young lady who I explained the situation to. I also told her I had sent my husband a picture of the credit card transactions to show if they needed to go back to the store. I could hear her telling him its the customers wife on the phone and they did process the payment 3 times. He came to the phone and changed his tune with me. And told me they would be delivering our groceries he was not going to keep them . Needless to say after 3 years of shopping at this supermarket and the way we were disrespected today we will find a new supermarket.
KA
Kat Chuang
Feels like I walked into a smaller town grocery store without a pretentious feel. Nice folks, budget friendly brands and products. Everything neatly organized on shelves. Their sales can be amazing from time to time. Worth stopping by to take a look-see. Sometimes wish the checkout lines moved faster.
AZ
Azusana Ramirez
Hay. Muy. Buenas. Ofertas. Y. El personal es. Amable. Hay. Deliveri a. Mi. Casa. Me. Gusta. Compar. Cada. Fin de semana.
PA
Paul Lu
Keyfood recently renovated and the space is pretty impressive. They have a whole new section for fresh produce and are introducing more organics. I hope they have more organic meats and fruit choices so that I dont need to go all the way to the Gowanus Whole Foods.
MI
Mick Tate
Overall moderate pricing on most items. Other than a few hiccups with nasty customers and workers with a less than stellar demeanor (which are few and far between); the majority of the workers are very sweet and Ive gotten to know a few of them somewhat well.
AN
Andy Velez
Great discounts at reasonable prices parking lot has gotten smaller and tighter but if you can find a spot you will always find what youre looking for and then some. Always a great shopping experience!
CA
Carlos Ordonez
Nunca tienen es]peciales...todo por la nuves..apesta a carnre podrida
AN
Andrew 82
All key food supermarket in the area are the same . They are old and small. Only sale items are good value, otherwise they are overpriced.
A
A Private User
Produce and Deli and meat dept are clean and well stocked. The floor help are polite and cashiers are courteous. Delivery is prompt!
A
A Private User
Terrible customer service, poor variety, not enough width in the aisles to get past another person. I would not recommend.
JO
Jose Emilio Rodriguez
lugar muy surtido con muy buenos precios
YO
Yoli Velazquez
Excelente siempre encuentro lo que quiero
A
A Private User
Staff always willing to help and the isles are always stocked. #1 shopping for me in the neighborhood
BR
Brendan Klaus
Cramped, cashiers distracted. Typical Brooklyn grocery, now our go to after Waldbaums closed.
DE
Denise Sturgill
Always find what I need. The staff is courteous! Store is always well stocked and clean!
A
A Private User
Typical neighborhood supermarket, however they have a very poor selection of meats.
JE
Jerry Polak
Mila obsluga i szybka
AH
Ahmad Mahdi
Big store, the only issue is the cashiers who are very rude and unprofessional
A
A Private User
Because its not far from where I live and all the guys over there are cool
OS
Oscar Sanabria
I go only for the deli sandwiches and its always under staff and crowded
A
A Private User
Always feels dingy and dirty, do not go here unless you are desperate.
A
A Private User
Not a lot of variety and close at 8 which is too early for Brooklyn
ER
Eric Chen
Friendly staff and large variety of food and household supplies.
PR
Princess
So much better now that they remodeled...its bigger and better!
A
A Private User
One of the few American super market left in the neighborhood
A
A Private User
Great place to shop.ample parking.free.friendly personnel.
A
A Private User
The entrance was annoying to find and the dont sell beer.
JO
Joe Valentino
Great place and clean. They have good prices on Honey.
A
A Private User
Easy to find food items and the registers are fast.
PA
Paul Roberts
Clean store. Courteous help great customer service
A
A Private User
Nice service. Great selection. Prices okay.
AN
Angela Gueren
The store is good but its a little tight
LA
layla saranina
It has all of the products you may need
JO
John Conley
Variety of things at reasonable prices.
A
A Private User
Small, overpriced, sub-par produce.
IG
Igor Semchenkov Pastukhov
Fruits and vegetables arent fresh.
MA
Martin Cappa
" Good service and fair pricing "
GI
Gina F
Local go to for quick food items
A
A Private User
Very good store with parking
ES
Eslam Mohamed
They have fake promotions.
PA
Patricia Coppola
They are local in the area
EM
Emeka Anyadike
Had all the essentials.
A
A Private User
Quick American market
RA
Ray Chen
Extremely overpriced.
MI
Mike Sgalambro
best supermarket left
A
A Private User
They have everything
AN
Anthony Sepulveda
Nice supermarket
A
A Private User
Nice and clean
FR
frank jessie
Rats in there
A
A Private User
Quick lines.
ZU
zulkhumor artikova
Excellent
BA
Barbie Lovekim
Not good
GU
Gulmira Sherova
Gulmira
AH
Ahmed Fayad
Normal
RO
robert crocker
Great
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