Category: | Florist |
Address: | 1502 Avenue J, Brooklyn, NY 11230, USA |
Phone: | +1 718-377-2002 |
Site: | avenuejfloral.com |
Rating: | 3.6 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM 10AM–6PM |
RO
Roberta Kraus
I called at 10am on Sunday and ordered a bouquet to be delivered less than 10 blocks away to my mom since it was Mothers Day. They took my info and credit card number and said thanks. After speaking with my mom in the late afternoon, I realized the flowers were not yet delivered. I called at 6pm (8 hours later) to find out when they would be delivered and was assured that the delivery guy will be there shortly. At 11:05pm that night, the delivery guy called my mom (and woke her up) and said he was ready to deliver. She said no thanks and he called back at 11:30pm waking my parents again but they let the call to go voicemail. In the late morning, my mom discovered the bouquet on the doorstep, totally wilted from being in the sun for a few hours. I called the flower shop to complain and they did not acknowledge any of this - just that the delivery guy tried to call and got voicemail (no reference to time). They agreed to refund my money - but I will keep a close eye on my credit card bill to make sure. Never ordering from them again.
IL
ilhtiyor djuraev
Their flowers are always fresh and they stay fresh for long period of time. The reason why I gave them 3 stars is because they still have some minor things that they have to improve to make difference to my and customers shopping experiences. I cant speak for everybody but when I order a flower arrangement I expect it to look completely alive when I pick up. Today, when I picked up a flower for my mom it was little bit faded meaning some flowers looked like they were beat and doesnt look appearing. So, please "Avenue J Florist" try and handle flowers with care rather than like theyre some broom that you have to sell. Most of the times customer service is great however some adolescent guys that work there rude AF and dont have manners. Overall its one of the BEST florist in Brooklyn.
SH
Shona Lucille
After a HUGE mistake made by another company which resulted in my mom not receiving flowers on the actual holiday; I called Avenue J Floral to order a late same-day Mothers Day bouquet. The person who answered the phone was kind, very helpful and assured delivery. Due to my bad experience with the other company I did call more than once to confirm delivery. Each time they were understanding. When it did arrive I couldnt have asked for a more beautiful arrangement, its artwork. I believe that they outdid the picture that is advertised on their website. I will definitely order from them in the future. Avenue J Floral made my mom very happy. Thank you!
CO
CorreyHope Kustin
It;s hard to find a gift when the persons birthday falls on Hanukah. I am really not a flower person but wanted to get something for a friends birthday. Ave J florists was very helpful and used their knowledge to combine a few plants & make a great looking arrangement. Wrapped it with a blue bow and made it look so festive. The price was reasonable and their plants are much nicer than the plants at HomeDepot.
LU
Ludmila Buga
I have ordered the flowers from them and I was dissatisfied with service!! Not only they delivered the flowers to the wrong address, but tried to make me believe they delivered it to me! On top of that they did not give my money back and havent even bothered themselves to send me the new one. Very very disappointing! Unprofessional job! Would never ever order from them again!!
JA
jay jay
Very unprofessional. i am disappointed in their service. Flowers that were sent was almost dying didnt look fresh. Not only that but i order se balloons with my flower which was never deliver when i call about it they say they would deliver them up until now i still waiting for them. stay away from these people try elsewhere.
LO
Lora Davaeva
I ordered flowers in advance and called them to make sure it would be delivered before 11am which they confirmed would be no problem. I called again on the day of delivery but they guy said it would be delivered around 11:30-12pm...which he considered "shortly" on the time of my call @10am.
A
A Private User
I went there to buy flowers for my moms birthday. Their flowers are very fresh and much better then at my local grocery store or bodega. They helped me make a beutiful arrangement and it turned out very nice and the flowers stayed fresh for a long time.
OL
Olga Bykhovsky
Ordered flowers for my aunt. Delivery never happened. When I called and asked why the flowers were never delivered, they said they would look into it and give me a call back. The call never came. Dont advise doing business with this company.
PA
Patrick Pierre
Ive bought flowers all over Brooklyn and Manhattan. From sunset to sheepshead, Bushwick to Bensonhurst, Coney Island to Canarsie. This flower shop provides the best and biggest flowers while being courteous and affordable.
A
A Private User
As Charles Barkley would say "just TURRIBLE!!" bought flowers and they were old, died in 72 hours, and smelled bad. Purchase flowers at your own risk.
T
T Malik
Absolutely wonderful experience Ive had here buying flowers every single time I bought flowers the staff has been so courteous and amazing.
A
A Private User
Used them twice. They have always been super nice on the phone and pretty reasonable. Great location.
M
M Sukachev
Ordered a bouquet of roses by phone. Nice customer service. Delivery was quick and as per order.
AZ
Aziza Abitova
Very nice place . People who works there very friendly and willingly helping costumers.
AN
Andrey Sert
Great experience and service!!!..
MI
Michael Rollings
Good but not great