A Personal Touch Florist

Category:	Florist
Address:	343 N Franklin Ave, Nutley, NJ 07110, USA
Phone:	+1 973-661-4414
Site:	apersonaltouchflorist.com
Rating:	3.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM 9AM–12PM

Location

Photos 19

Reviews 15

A Private User

You are the best, John!!! Having to deal with the loss of a loved one is never easy, and you were able to lend us support during this difficult time by giving us guidance in choosing the best floral arrangements for our needs. Your florist shop truly provided “a personal touch” when you worked with us to customize our funeral flowers. With input from our family, you thoughtfully created the sympathy arrangements that reflected our deep love and respect for our loved one. The personalized floral arrangements you made were gorgeous. What beautiful flowers and color combinations you chose! The three standing sprays you crafted were lovely, and the bright blooms in the open wreath of flowers were outstanding. The distinctive variety of flowers that you chose conveyed our condolences beautifully. Since we were unable to attend the services, you were considerate enough to send us photos of the sympathy selections. We appreciated that you were careful in getting the sympathy card messages accurately recorded.Words were not adequate enough to express our sympathy and love, and these elegant fresh floral displays you expertly designed were there to respectfully honor the memory of our loved one. You are truly an artist! You went above and beyond the role of a florist when you helped us use a photo as a tasteful accent in the open wreath. Being able to include the photo meant so much to my dad and your kindness is greatly appreciated. What a very nice man you are, as well as a wonderful florist! Thanks, John, so very much!

Nick Seelman

I orderers flowers for my mom for Valentines Day and they delivered them to a neighbor instead - on purpose as my mother did not come to the door right away. They said it was their policy which I was not informed of when I ordered. When I called at 5pm on Valentines day because my mom advised that she never received the flowers, the person who answered was surly and made me feel like I was crazy for not expecting them to deliver the flowers to a Neighbor if she did not answer in time - who my mother does not even know. They told me that my mother could pick up the flowers at the neighbors house. Once I explained that my mother is a senior citizen, who uses a walker and it also happened to be snowing, the flowers showed up at my moms house within 90 minutes. So, while the product was good (flowers), the service was terrible (did not explain their absurd policy, did not inform me of the delivery to another address, and was rude when I found out from my mom and called) but they did fix it after I complained. I will not be using them again and would tell everyone to be clear when ordering about what the company policy is about deliveries to the actual address specified. For about $100 I do expect better service than this. I have used this Florist several times in the past and was very disappointed - what should have been a happy thing turned out to be a very frustrating experience.

Marsha Cerca

I have never been more embarrassed than I was today. My daughter had specific ideas on what she wanted her prom flowers to look like. It was very simple: 3 miniature white roses, Royal blue and silver ribbons. The owner said that was ludicrous and it would have 6 roses, Royal blue ribbon, and chyrstals in the roses. But what beat the band was that he corrected my daughter and her new boyfriend for too much public display of affection. They were merely discussing the flowers and what they wanted. He had his armed draped over her shoulder quietly talking. The owner then told the boyfriend to leave the room. Why? We arent sure. But he sure was ugly about it. Talking about getting lime and pepper. I as the parent was too dumbfounded to react. We left. I had my daughter cancel the order. He wanted $40 for a wrist coursage and boutonniere. We went to another florist on Franklin Ave. Got exactly what my daughter wanted for $20. My daughter is happy. I apologized for a crude business man. Took the kids out to eat to try to help them get past it. My husband and I own a local store..know that every customer we have will hear about our eexperience. I went to him for my wedding flowers. He wouldnt create what I wanted then...I passed it off to a bad day...not so. I ended up having to carry a bouquet that was not at all what I wanted. Never again.

Coll S

My daughter had an upcoming father daughter dance, so of course we needed a beautiful corsage for the big event! The first few florists I called werent very willing to accommodate us in making a small size,but Personal Touch was. I reached out to John the owner and he was more than willing to take my order. His prices are great, and his service is even better! He took the time to listen to what I was looking for and even made a suggestion in regards to a coordinating ribbon to match her dress. The corsage came out beautiful and my daughter was over the moon about it. Great florist!

Jessica Ripnick

We use A Personal Touch several times a year (anniversaries, mothers day, etc) and the flower arrangements are always stunning and they last for at least two weeks. The most recent order was 2 dozen long stem roses and they are just breath taking. (I posted a picture and while it came out good, it doesnt do these roses justice) We always have a good experience with a personal touch and would highly recommend them

William Soares

Im always scared to order flowers online because of past experience, I called A Personal Touch Florist about an arrangement from their website and he offered me something much better for the same price. Well when I picked up my arrangement, it was BEAUTIFUL and full of life!!! I have recommended this florist to several of my friends. My wife loved the arrangement I purchased for her birthday. Thank you!!!

Brianna Cerca

The owner is very disrespectful for the two times I was there. Both times I went there he was always the way he wanted the flowers not the way I want flowers. When went there second time he told my boyfriend to get out in very disrespectful matter. I will not recommend this florist to anyone.

Christian Rance

Called on the way to work to order some flowers for my girlfriend. She got a huge bouquet of an assortment of flowers very promptly. For the price I payed it was an incredible deal. Will definitely use them again...

Linda Iannia

Calling from Texas and moved here. Needed flowers for many occasions. Very good service,polite and respectful.Always needing for family and friends in NJ. Thank you!

Kimm Moore

Beautiful work! So friendly and accommodating!!! We will be using this shop from now on!!! Thank You, Garden State Rollergirls

Carlos Bolanos

Their flowers are always beautifully arranged and the employees are always very helpful and friendly.

John Kelly

Couldnt make a wristlet for a birthday. Have too many orders to get out.

john camporini

Ordered a dozen roses for Valentines day (90$) and got 11. Kinda weird

Alex Stovboun

Nice flowers, great service.

Dr Peter Tsambazis

beautiful flowers everytime!!