Mums the Word Floral Shoppe

Category:	Florist
Address:	129 Merchants Way, Marlton, NJ 08053, USA
Phone:	+1 856-988-9277
Rating:	3.8
Working:	8:45AM–5PM 8:45AM–5PM 8:45AM–5PM 8:45AM–5PM 8:45AM–5PM 9AM–3:30PM Closed

Location

Photos 46

Reviews 6

Suzanne Gregory

Mum’s the Word might be a good enough choice for you if you don’t have a vision and don’t care much about getting something that you specifically want and are promised. However, as someone who put a lot of time and money into planning a wedding with a specific theme only to have that vision ruined, I would not recommend using this company. All major decisions regarding my centerpieces and bouquets were made several months prior to the wedding and were in writing. Maria was given specific direction on what to do and at other times would offer her own suggestions. I was told not to worry because everything was set and would be just the way I wanted it. I should add that although she gave me a list of items to be provided with descriptions, there was never a price per item listed. On my wedding day, my bouquets were not made in the way I was promised. Also, even more importantly, the centerpieces that were agreed upon between us in the “proposal” (never a contract) were ENTIRELY DIFFERENT from what was provided on my wedding day. What was worse is that I was never informed of these drastic changes and no explanation was provided even on the day of the wedding. I asked for one later and never received one then either. To sum up, the “look” that I was promised for my wedding was completely ABSENT. It affected my attitude for the entire reception. It was very hard to hide the disappointment and keep smiling. The bottom line is that I PAID for things that were JUST NOT THERE. The flowers themselves were nice but there is more to floral design than nice flowers. I still feel sick about this experience and would advise others to go elsewhere.

Krystal Pilovsky

I was extremely disappointed in the service I received. I trusted Maria completely. She made me feel safe and confident that I had made the right choice in choosing Mums the Word, but I was sadly wrong. Even after discussing what I wanted for my wedding day multiple times (exchanging photo examples and having many phone conversations and in-person meetings) I received nothing like what was promised. Maria didnt show up. Her "team" didnt come. It was her very frantic husband who came with the flowers, most of which were almost dead and falling apart. There were many other issues, but the most upsetting were the aisle runner design I paid extra for and didnt get and my ruined cake. The aisle was supposed to be decorated in a swirling design made out of rose petals, but Jay (the husband) handed a bucket of petals to my caterer and told him to spread them out, that he needed to leave. So my caterer just tossed the petals (because it wasnt there job; they were over working as it was). With the cake, I gave Maria a picture of what I wanted with the flowers, paid extra, and then the flowers were stuck all over the cake randomly, ruining the design. It wasnt what I asked for at all, and we had discussed with multiple times. I was so embarrassed by the cake I didnt even display it or have a cake cutting ceremony. Jay made all kinds of excuses. Now, Im in a legal battle with Mums the Word because they ignored all my calls and attempts to reach out civilly. Dont use them. Its not worth the headache.

A Private User

Maria is AWESOME! There are noother words to describe her. From our first visit to her shop with both Mom’s I knew she wouldn’t let me down. She didn’t! She met with us 3 times within the year leading up to the wedding. She communicated numerous times by phone and email. I went into her shop 2 days before the wedding and they were just starting my centerpieces which really excited me to see them. Everyone raved about the colors and arrangements of all the flowers. We had 14 centerpieces, flower girl basket, 4 bridesmaids, 1 bridal, 4 groomsmen, 1 groom, 3 readers, 4 parents, 5 grandparents, 2 mother roses, 1 rose for Mary, 2 church arrangements, 6 pew bows with flowered centerpieces, rose petals for tables at reception, glass container with bow and marbles for the bridal bouquet on sweetheart table, and probably some more I am not remembering. Her price was unbeatable by any other florist in the area. We used roses and Gerber daisies, tulips, and hydrangeas mostly. GORGEOUS! I will refer Maria to anyone and everyone that will listen!

Lindsey Rodier

One of the best parts about my wedding planning was meeting Marie and her team at Mums the Word! She made me feel like the only bride she had and listen to exactly what I wanted and made it all happen. From the moment I sat down and explained what I wanted she asked to see the dress and that just made me feel like she really wanted to understand what I was dreaming of. My husband loved her and speaking with her and now will still visit her when in the area. Since my wedding I have recommended 4 other brides who have all used her and been over the moon the with results. When the flowers had been delivered on the wedding day they had been labeled and so well organized that I didnt even have to worry about them. She knows most if not all of the wedding venues in South Jersey and works so well with everyone. I love everyone at Mums the word and so happy they were apart of my special day and now apart of my family!

Denise Pilovsky

I am very disappointed and upset that this florist fooled us. My daughter was getting married and we went to Maria. We give her(Maria owner of this florist) pictures of what my daughter wanted for her special day and we did not received any of what my daughter wanted. Maria sent her husband and he destroyed my daughters wedding cake, some of flowers were dead, even on my daughters bouquet. My husbands boutonniere fall apart during the ceremony. All the rose petals fell on the ground. We paid for a cascading bouquet for my daughter and IT WAS NOT CASCADING. We paid for aisle runner at the rose garden (by the way we gave Maria pictures of what we wanted) and her husband didnt do it. The list goes on. Centerpieces had wilted, dead flowers. I wish I can submit pictures so that everyone would know what a mess this florist made my daughters wedding. I WOULD NEVER EVER RECOMMEND THIS FLORIST TO ANY BRIDE! STAY AWAY.

Allison Jillions

I had a wonderful experience with Mums the Word! Maria is excellent - from our first meeting to the day of the wedding she made me feel comfortable and continued to exceed my expectations. She took detailed notes on what I wanted and always asked me to follow up with pictures so she could have a visual of what I was expecting. She even made me a mock bouquet so I could see what my flowers would look like on the day of! The matched the picture I sent her perfectly. When it came down to making decisions on what vases to use, what type of centerpieces to have, etc. she made several suggestions based on my venue and they ended up being absolutely perfect. Everyone was raving about how beautiful the bridal bouquets were all day and couldnt wait to take home the centerpieces at the end of the night! Thank you Maria for helping my vision come to life and for being such a pleasure to work with!