Category: | Home Improvement Store |
Address: | 256 US-206 #13, Hillsborough Township, NJ 08844, USA |
Phone: | +1 908-431-0539 |
Site: | tractorsupply.com |
Rating: | 3.6 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–7PM |
MA
Mariana Stevenson
A couple of weeks ago, I called the store in Hillsborough to order to galvanized stock tanks to make raised garden beds with my students. Alex was the person that answered the phone and he was quite nice to reserve two for me since I couldnt go until the weekend. When I called a second time, the assistant manager answered my call. He was extremely nice, gave me time to explain what I needed and told me that a different size was better for my purpose. He was out of stock and he told me he would order them and there should be in, in a couple of weeks. Today, I called to see if they came in. The young lady that took my call was nice but she transferred me to "receiving" that is where my luck ran out. The man that took my call, not only kept interrupting me, but he also insisted that the size I ordered didnt exist. Only after I told him that the assistant manager took my order he put me on hold to check without even telling me that he was putting me on hold. When he came back to the phone, all he said was that they were not in and he couldnt estimate when they would come in, in fact, I am sure he just didnt want to bother to check. I could tell by his attitude that he had no intention of assisting me with my request. It is not what he said. It is how he said it. He didnt handle a phone call in a professional way and this doesnt reflect well for the store. I dont know yet, if I will indeed purchase the tanks from Tractor supply. I will look around first. The man that answered the phone deserves no stars.
DO
Donald Murphy
Tractor Supply is awesome! I am a DIYer to a fault, and it seems like they have at least one of everything. I sometimes browse the aisles just to get ideas based on the tools and supplies they have. The kids always love when they have the baby chicks for sale as well.
FR
Francis Paciullo
They have everything!