Category: | Butcher Shop |
Address: | 2192 N Rainbow Blvd #104, Las Vegas, NV 89108, USA |
Phone: | +1 702-631-9795 |
Site: | omahasteaks.com |
Rating: | 3.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM |
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Holly Andrade
I received a large Omaha order from my mother for my birthday. When my boyfriend and I opened the first box of twice baked potatoes a roach crawled out of the box. We called your customer service number and was told to check the rest of the boxes outside. We did and found another roach in a box of beef franks and another one in the freezer. Customer service asked us to email pictures of the now squished roaches and someone would call us within 30 minutes. We did and waited for 2 hours but no call to us was ever made. We called back and the next customer service rep doubted our experience and even suggested hand mailing the actual roaches to you. This is ridiculous to say the least. Im not mailing squished roaches. On top of all this we were denied replacement products in lieu of a small refund. How is this possible? It was a birthday gift, you arent satisfying the sender nor recipient with this "solution". After spending far too long on the phone trying to rectify this issue Im sending an email in the hopes someone will see reason and make this right though I do not have high hopes at this point.
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Phil Collins
When I placed my order online, and submitted it, there was no confirmation given, email or otherwise. I called the customer service number to get this information, and was told she was unable to get a confirmation number for me. Not pleased with the customer service. Was placed on hold so she could contact a supervisor, then was hung up on. Hopefully the info I gave Omaha Steaks when I placed the order will be processed, and the gift will be received in time for Christmas. This will be the last time I order with them.
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Ww Watts
Terrible beef steaks. Received a girt card through my employment. Went online to order, surprisingly easy online services. Way over priced, especially knowing the quality of the meat. Tasted like the soles of an old work boot. Good thing I didnt have to pay out of my own account. I have left word my management, if they try give me another gift card, Id eat the card or refuse. The quality of the meat is not worth the money spent or the time. Never return or recommending.
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dw gregg
My first experience with Omaha Steaks has been a big Omaha Mis-Stake. I ordered through Groupon and paid through Groupon. I have a link that took me to the Omaha steaks website with a SV number to enter. It took the number but didnt take my order. Kay, customer service rep from Omaha, was eating while talking to me and then tried to charge me another $49.99+. S&H. When i told her i would not pay, she hung up. This is not worth the time and frustration.
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Hailey Van Buskirk
I was worried going in because of some of the harsh reviews on here, but my Fiancée and I were greeted and helped by a kind gentleman named Jim. Excellent service and superbly helpful! He answered all of our questions and even gave really decent cooking tips! Definitely coming back. :)
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Letisha Yeatman
Great little balls of goat cheese that is preserved in flavorful olive oil. Love the cheese here and love the little goats they bring to the farmers market. Stop and taste their cheese it is really good.
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Luis Pelaez
Love this store best steaks to buy