Category: | Eye Care Center |
Address: | 8230 W Sahara Ave #121, Las Vegas, NV 89117, USA |
Phone: | +1 702-944-2001 |
Site: | clearvisioneyecenters.com |
Rating: | 4.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–5PM 8AM–2PM Closed |
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Glenn-Matthew Roybal
The worst experience Ive ever had at at optical center! Not only are the more expensive with contacts and glasses, but horrible customer service! FYI, I went across the street to Pearle vision who had my same exact contact for 20.00 cheaper! I couldnt believe it! I have two insurances when I comes to contacts, one insurance makes it cheaper for my contact lenses, so the fitting fee would only be $10, with my other insurance the fitting fee would be $40, this place wanted to use the insurance that would cost me $40 for a fitting fee! I asked why wouldnt they want to save me money and use the insurance that would cost less for a fitting fee, the girl behind the desk told me thats just what they had to do. I called my insurance they said that was not the case, I went to another place which used the insurance that I wanted and I only ended up paying $20 out-of-pocket because they wanted to make sure they save me money. It appears this vision place is all about money and not about customer satisfaction. I would not recommend this place to anybody and instead go to the competition across the street at Pearle Vision!
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Lisa Schapiro
I was very impressed and happy with the service across the board and I have been going to an optometrist since I was in grade school. The W. Sahara location is very clean and professional. The technician, Laney, was great in running the tests needed and giving me a play by play of what to expect as we moved around the office (this is so nice when you are feeling blind without your contacts in). I met with Dr. Jennifer Burke and she was so friendly and personable. She took her time with me and answered all my questions, explaining things with great clarity. I was breastfeeding at the time, thus she did not run any test that could possible effect my nursing child. The front staff was able to clearly go over what my insurance would cover and gave me the varying price options regarding my contact order and there was no pressure to buy more than I could. Once ordered, my contact arrived in less than a week. I wish I would have found this office sooner. It was such a great experience.
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Alexis Mikes
Tina the front desk lady is just down right aweful. Hopefully you never have to deal with her. Was completely rude. Informed her because of how she acted that she lost my business and she said thats fine. I asked to receive my prescription via email (like it was done previously) and she refused to. Asked if it was illegal when I just spoke over the phone and they were able to order my contacts WITH my insurance over the phone but she couldnt send me my prescription via email and refused to give me my prescription over the phone. I purchased the damn thing I should be able to be told what my prescription was at least. Once I received my ordered perscription contacts I will never come back her again which sucks because the doctor is amazing but Tina at the front desk ruined it for me.
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Aimee Swager
Dr. Fermin is fantastic! Very thorough and friendly! Staff is very nice and friendly and makes you feel at home! They have a large variety of eyewear, so theres something for everyone... the pickiest, the frugal one, the name brand lover, etc. Office hours are great and very convenient for families with busy schedules. We had some issues with our insurance, not anything the docs office could do or help with, but the office kept in contact with us until we got it all worked out. (They didnt bug us everyday, but they didnt forget about us. It was just the right amount of contact/follow-up). We would highly recommend this office to all our family and friends!
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Linda H
Previously I went to the Henderson office for many years but moved to Las Vegas and this office is only a few minutes from my home. Since I recently have gone through a bit of a traumatic experience with eye surgery, I was nervous. The staff and Dr. Fermin were excellent and I am glad to have found this location. I will purchasing new glasses here very soon and working hard to maintain my eye health with the help of these professionals. Thank you for your excellent service.
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Nancy Miller
I was in for an eye exam because it had been quite a few years. They were very thorough. I found out I have cataracts that will probably need to be corrected soon. It wasnt great news but it is good to know. Because at this time glasses wont improve my vision, there was no pressure to buy from them. I was very pleased with the personnel from the front desk to the assistant to the doctor. I will return and let others know how pleased I am.
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Jodie Ramirez
This was my very first eye exam since I was a kid probably. Ive never worn glasses or contacts in my whole life. Since age has changed my eyesight I went to get them checked. The staff was all VERY nice to me and very professional. Paige who is the girl who helped me purchase my very first pair of glasses ever was wonderful. I was pleased with my experience.
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A Private User
Great office, so glad I found them. Never a long wait to be seen, great selection of frames. Contacts have always been available day of appt. Clean office, friendly staff. No paperwork to fill out, its already done when you get there all you have to do is check to make sure its correct & sign. So glad I found this office. Great with KIDS as well!
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Marin Mitchell
Great service all around. DO presented me with several options for contacts and was never pushy or trying to up-sell me on anything, just wanted me know the pros and cons of each choice. Opticians were fantastic and made every effort to accomodate me in every way. I highly recommend them for customer service and efficiency.
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Valerie Johnson
Dr. Crutchfield is a wonderful doctor, a great family man who speaks highly of his children. His staff is very professional, helpful and polite. Me and my family have been coming here for over 10 years and will not go anywhere else.
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King Jefe
First and foremost the staff that greeted me were polite and courteous. I was seen with in 5 minutes with Dr. Fermin. If anyone needs to see a eye doctor for the first time or get a new eye doctor I recommended.
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kim chatman
Best transition glasses I have ever had. I can wear them all the time for far, near and reading. And the are sunglasses too! All in a stylish frame. They did an awesome job.
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CJ Johnson
Dr Burke and the office staff are both thorough and compassionate. This combination is hard to find nowadays. I would definitely recommend this group.
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vanessa chavez
I bring my kids here for their eye exams. The staff here are so friendly. The Drs are great and they take their time with you.
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A Private User
Upfront with pricing. Staff very pleasant and helpful. Lots of great frames to choose from. Had a great experience.
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felisha sholz
Staff is super helpful and professional. They actually get to know their clients and want to help
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A Private User
Would never go anywhere else!! Caring, friendly, knowledgeable, professional. The best!!!!
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Nate Chris
The worst service ever .her name is raimier very rude.
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A Private User
Rip Off...wants to charge you for unneccesary exams.
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Dennis Laquaglia
always a good experience and very knowledgeable .