Sprint Store
| Category: | Cell Phone Store |
| Address: | 6215 Mid Rivers Mall Dr, St Peters, MO 63304, USA |
| Phone: | +1 636-447-8000 |
| Site: | storelocator.sprint.com |
| Rating: | 4 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM |
Location
Photos 1
Reviews 6
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A Private User
Guys were very nice and "helpful". I upgraded due to a "discount" being offered and their "helpful" calculator to weigh my options. I, unfortunately, bought into the sales hype and was sold on upgrading 3 phones to the IOS7 with the pitch that it would be 50% off each line for upgrading PLUS I was sold into an unlimited plan - which, as you would guess, would be cheaper. Without this review being a couple pages long; its a whole lot of good talk, a lot of figures on a calculator and "bam" they have a better solution to your problems and numbers that wont actually work with your plan. Once the bill came in (wrong & much higher than I was quoted) and I questioned it, I was told it could take a billing cycle or I could call corporate to address the issue. They probably didnt expect me to do that and I was first told that the promotion offered had expired in January of 2017. Corporate was somewhat helpful in honoring the discount I signed up for BUT was told Id have to wait 2-3 billing cycles to see the discount. Absolutely not cool! You are selling a product and not delivering. Super slimey. Thats not how customer service should work nor an affiliate operate. Thanks but no thanks...maybe Ill find a buyout.
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A Private User
I had lost my phone and had great difficulty recovering my data from my old phone. Jeff Topps did a fantastic job helping me to start up a replacement phone and restoring my data. I had worked with Sprint on the phone, the Apple Store and 1-800-Aple - Care. I received help from the others, but Jeff receives 5 stars!!! He gave me his time, patience and knowledge! THANK YOU, JEFF!!!
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A Private User
Horrible follow up and customer service but Jason B. and manager Andrew. No follow up and they do not return phone calls. You have to hunt them down.... Poor customer.service.
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A Private User
Great help from Brian! Worked on my phone and helped me a lot on how to use my phone. Great help!
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A Private User
Great service good pricing
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A Private User
Great service.