Walgreens

Category:	Drug Store
Address:	519 S Truman Blvd, Festus, MO 63028, USA
Phone:	+1 636-937-3641
Site:	walgreens.com
Rating:	2.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 6

Reviews 8

Tim DeWitt

We live in So IL, but my wife has been coming to Barnes Jewish Hospital / Siteman Cancer Center since 2008 for treatment of her ovarian cancer. Its a 126 miles each way from our house, so when she has consecutive days of treatment, we stay with her cousin who lives just south of St Louis. The wifes cancer has been progressing and she has recently had PleurX drain surgically implanted to drain the fluid from around her lungs. Recently shes been in a lot of pain, and I have convinced her that theres no shame in taking the prescribed pain pills to help her cope. She got a new prescription from her oncologist this afternoon, and instead of staying at the mega hospitals pharmacy to fill the prescription, we hurried out of town to beat the evening rush hour. When we went to the Walgreens in Festus, MO to get the prescription filled (5mg oxycodone) we were lied to, treated like common criminals and then denied the prescription. When I submitted the prescription with my wifes medicare card, I was told I needed ID. At first I misunderstood and thought they expected me to go back outside and get my wifes ID, but then figured out they wanted mine. No problem, of course I have ID. They told me it would be about 30 minutes to fill the prescription, so we left and went a couple miles away to eat dinner. As we were pulling into the restaurant parking lot, Walgreens called my wifes cell phone and told her because of a "DEA law" they couldnt fill out prescription. This is obviously a lie. DEA isnt legislative, its law enforcement. When I went back to Walgreens to retrieve the prescription and confront the lie, the tech and then the pharmacist stated its not a law, but Walgreens policy to not serve pharmacy customers who reside more than a few miles away (actually I think they said 25) and I needed to drive over 100 miles to my home town to get the prescription filled. I understand that oxycodone is highly abused, but if youre too afraid to dispense it, maybe you should just say so and not carry it at all. I dont appreciate essentially being accused of being a drug addict, and I really dont appreciate having to sit next to my wife while she cries in pain that could have easily been brought up a manageable level. The policy and conduct of both Walgreens and its employees is outrageous and discriminatory. The pharmacist made no attempt to check the validity of the prescription. All she had to do is make a phone call or even look at my wife and see the half inch wide drain tube covered by bloody gauze pads coming out of her abdomen.

Michelle Sikes

Customer service sucks, I refuse to shop there. I walked in on an associate was talking bad about me, she asked if she could help me and I told her I was the customer who called and who she was talking about. She was very hateful and didnt want to help me. I walked out of the store without purchasing anything and she was still running her mouth as I walked out the door. I will drive out of my way to never shop there.

Vaughn Lococo

Worst Pharmacy EVER. They deleted my prescription out of the system. Then tried to act like I was mistaken and dropped it off at a different pharmacy. So I went home and luckily found the RX number in my email and they still found a way to make an excuse about the situation. All while delaying my medication. Ill be switching to another pharmacy.

Michelle Block

Literally the shittiest Walgreens ever existing. Horrible customer service! Youre better off going to CVS

Misty Barnes

Close to home & employees are very respectful

Tan August

Some times to busy to answer questioms.

Ruth Huddleston

the worst walgreens pharmacy ever...

Ann Roth

Clean .. well stocked shelves