Star Auto and Truck Sales

Category:	Used Car Dealer
Address:	7009 US-10, Ramsey, MN 55303, USA
Phone:	+1 763-422-9633
Site:	starautoandtrucksales.com
Rating:	3.5
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 9AM–5PM Closed

Location

Photos 16

Reviews 10

Alan Millard

For the last few months, Ive been looking for a car. A good deal on a car is hard to find these days, and a legit dealer (especially in the cities, IMO) even harder. I just bought a Toyota MR2 from these guys and I can say from start to finish the entire process was spot-on. I found the car browsing Craigslist. The ad showed clearly who was selling the car, with a bunch of good pictures of the vehicle. I got all the info I needed from that page. I called them up and asked about a test drive. When I went in for the first time, I was greeted immediately and both of the guys I dealt with put me at ease; they were both friendly and knowledgeable of the car and the selling process. The car is in *excellent* shape, and the price was very reasonable. Not only would I feel comfortable buying another car from these guys, but also having them work on my car if I cant do it myself. I got the CarFax right away as well as copies of the documentation I needed, promptly, and without fuss (when I came to pick up the car and sign my life away/etc it only took a minute or two, no fanagling around or waiting for something to print etc etc.) Overall, Im extremely happy with the People, the service, the time frame from seeing the ad to keys in my hand, and of course, the car! Thanks Gene, Jesse, you guys rock!

Laura Hanson

I was in the market for a new car, again, and I was a little iffy on buying from another independent dealership. But I needed a car, and was popping in and out of all the dealerships on highway 10 and saw this beautiful Cadillac with nothing wrong with it, and better yet, it was in my price range. Usually I had car salesmen trying to get to the next base with me, but these guys were cool about just looking around. I ended up buying the Cadillac and so far have only invested in a new windshield wiper blade, a valve for my tire and a spare key fob, versus the hundreds of dollars my family has put towards cars when we first get them. The guys that work in there have really good customer service skills. I hope this car lasts me a good long time, but if it doesnt, I might just look at Star Auto again.

Mathew Guenther

I bought my first used car from Star Auto and Truck yesterday morning. I had found the car using CarGurus, and was really pleased to see that the pictures looked exactly like the car did in person. It was a 2013 Ford Fusion with 80,000 miles on it. Bob helped me out, and he was a pleasure to work with. I brought my old vehicle in for trade, and Bobs offer was right on with what he had quoted me in an email before seeing my trade in person. The Fusion did end up needing new tires, but Bob helped me out with that and got me a good price. All in all, Id say that Im very happy with the experience and so far Im very happy with the car. I think five stars is a great rating for this dealership, and I will definitely consider purchasing another vehicle from them in the future.

Angie Harris

I would never do business with Star Auto and Truck just based on the marketing company they choose to use to bring people in the door! I received a flier on Saturday for and event (I notice that the event ended that day) but it was a scratch off and said call if this was your card. So I called and used my confirmation code. The automated machine said come Tuesday morning at 10:00 am for your prize! The options of prizes were good and my husband and I thought worth it. So I changed my work schedule, put my infant son in daycare all costing me money. I drive to Ramsey and the guy laughs at me saying this event is done! Seems weird as my neighbor has an appointment tonight! Not impressed at all with how this huge inconvenience and false advertisement was handled!!

A Private User

i buy a car ford taurus 1997 v8 in 1998, they told me everything is find and work great, so i have the car bcause i have another i used to work so i parket the ford one in garage the whole year, it 124k on it so i drived for 125k, when one day i came back from work and the car just stucked one the middle of the road, so the next day i check with the mechanic and they told the engine is bad, so i still own the money on the car, what can i do now? i just leaquidated very cheap, that my story this bad, very bad dealer * STARAUTOANDTRUCKSALES* i will never recommend this dealer to anyone, never go there to buy a car, or you loose your money. BAD DEALER

Kelly Freeman

EXCELLENT! Start to finish we had a great experience! We had been searching locally (At least 20 different lots-wish i was kidding) without much luck. We travelled 45 minutes to Ramsey and had been looking at another lot, but left still not satisfied. We stumbled onto the Star Auto lot and Im so grateful we did. Not only were all of their vehicles in great physical shape, great mechanical repair, and within fair book value. The service was outstanding! Hassle free, knowledgeable, honest, and FUNNY. Every employee we encountered provided quality service. Thanks again Star Auto. We are definitely satisfied customers!!

Tylor Gill

I called these lazy people a week before I was going to show up to look at a truck on the following Saturday I even told the the vehicle I was gonna show up in and the time (around noon) I show up at about that time and sprise to me that just drove 200mi to see a truck and nobodys there I did stay around for a while to see if anyone showed up and even talked to the neibors to see if they could call them but no luck so like I said they are LAZY NOT DEPENDABLE AND JUST FLAT OUT LIERS. If you looking for a good vehicle go somewhere else

Dale Ely

Seemed very nice when I came up and let me test drive the truck I wanted right away. I said I want to buy this truck and I will pick it up tomorrow morning. I said do you want me to write you a check now ? I was told no we will take care of that when you get here tomorrow. I said I will be here at 9 am when you open . Later that afternoon I got a call saying the truck your going to buy that we just finalized the price for you and got everything agreed upon sold yesterday . Nice people , but know your inventory. Very disappointed .

Bill Brown

After getting a quote, I brought my Acura in last week for a new alternator. I dropped it off late Wednesday morning, picked it up Thursday afternoon, and couldnt be more pleased with the whole process. The cost for the new alternator and labor matched what was quoted, Bob and the other people that I met that work there were pleasant and very helpful. I would recommend these guys and will certainly bring my car back for oil changes, etc. in the future. Thanks!

Jennifer Stone

We purchased a used Trailblazer from these guys. There were a few minor issues. One headlight had a shorted/melted plug (which we didnt notice until we got it home). We fixed it and they happily reimbursed us for the cost of parts. The speedometer started acting up (which is common on GM vehicles) and they offered to replace the whole cluster free of charge. You expect certain gremlins in a used vehicle but these guys made our 6 year old truck work like new.