Category: | Drug Store |
Address: | 5825 Cahill Ave, Inver Grove Heights, MN 55076, USA |
Phone: | +1 651-451-1503 |
Site: | walgreens.com |
Rating: | 3.3 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
MA
Mackenzie Jones
If I could I would give this pharmacy ZERO stars I would. I have been on the same prescription for 6 years and always pay the same amount. I went in with a new rebate to save more money. The First Lady in the drive-thru clearly didnt know what she was doing and asked another lady for help. I could clearly see the lady she asked was annoyed and explaining how to enter in the rebate. Long story short they said I had to call my insurance to delete the old rebate before using the new one. 10 min later I walk into the pharmacy a different lady helped me and I said I was told you need to delete the old rebate and enter the new one. She ends up deleting my ENTIRE prescription and rebate so a third lady has to help and get it re-entered. Ive now been at Walgreens for 1 hour and 15 min. The third lady tries to re enter it and says its going to be a while and they will call me. An hour later I hear nothing so I call back frustrated and asked about my prescription. The pharmacy manager answered and said we couldnt get a hold of the rebate company and I would have to wait until Monday. I said can I have it for my old rebate rate for $50? He said no it will be $75 since they cant get my original rebate to work which was their fault for completely Deleting it. I said no one called me back to at least tell me that. He clearly could care less about customer service because as we got into a heated convo he said you need to watch your language and hung up on me. I went to the 24 hour Walgreens in west St. Paul and with a lot of phone calls they were able to reverse what the Cahill Walgreens messed up and best yet they got my new rebate to work so I was able to save money! Cahill Walgreens employees dont know what they are doing, dont care about customers and I will never go there even tho its 2 min from my house. Id rather drive 15 to west St. Paul where they care and actually know how to do there job.
DI
di z
Manager has a lot to learn about customer service, I went in for a return, she tells me she wont accept with receipt because it wasnt bought at that location or "my store" as she ignorantly claimed. I asked why if receipt was present & she said she doesnt have to tell me why & if I want district manager number. Youre a manager of a store, youre not important or better than anyone lol. I didnt stoop to her level so I just walked away & left. Shame on her for being loud, trashy, & rude. Good luck to customers dealing with that lady or "her store"!
AN
Anthony Wolfe
Not sure who is in charge of stocking this walgreens but they are always out of the basics eggs, butter, etc. The last three times I needed somthing quick it was a mistake to stop at this location and I had to go to cub foods.
LU
Luke D
Walgreens has bailed me out so many times. Food, cards, water, gift cards, you name it they have it. Pharmacy is knowledgeable and friendly. I would recommend getting a member card , as it will actually save you money!
MA
Max Well
Very long wait times. There were 5 people working behind the counter and I was 3rd back in line and it took entirely too long. Update: my "walk-in" vaccine took 50 minutes
DI
Dinora Garcia
Rude manager so I avoid this location & drive a few more minutes, she wasnt rude towards me but witnessed her with another patron. Shame on you store manager.
AL
Alexander Donnay
Rudest pharmacy manager I have ever met. Never going here again.
DA
Daniel Johnson
High prices but Walgreens is always convenient.
MI
mister anderbro
Quick and easy prescription refills