Sears Hometown Store

Reviews 4

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Tom DeKoster

I do like Brett the manager, but had a bad experience when trying to return an item I purchased online. It was a motorcycle lift that wouldnt fit under my or any of my friends motorcycles. It just didnt retract low enough to fit under the frame. Even though he had the same lift in the store, he refused to take it in return. It is a Sears Hometown store, so technically they dont have to take the return. He could however had told me he would repackage and have UPS pick it up there for me, but he didnt. I called Sears online support number, they in turn called him and made that arrangement for me. It would have been much easier if he would have given me that option himself. Sears needs to make returns easier for their customers.

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Austin Paolillo

I recently visited this store, like I do on multiple occasions, to purchase a snow blower. Not only did the sales guy Eric show me the right snow blower for my needs, it happened to be on clearance for much lower than retail price. They have clearance items all the time, but luckily for me, it was the right time. I also got a mattress too! Have yet to have a bad experience there and will continue to go there.

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Victor Garcia

Just bought a Kenmore washer and dryer. I saw the items online and called the store around noon to see if they had them in stock. Turns out they did and Bret was awesome and got them ready for me to pick them up that same evening! Great customer service, good price, and they even helped me load them into my vehicle!

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Gaganjot Virk

For trucker : the manager is a nice guy, employees are fast in unloading.

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