Category: | Jeweler |
Address: | 7716 Cooley Lake Rd, Waterford Twp, MI 48327, USA |
Phone: | +1 248-363-1597 |
Site: | ronniesjewelry.com |
Rating: | 3.6 |
Working: | Closed 10AM–5:30PM 10AM–5:30PM 10AM–7PM 10AM–5:30PM 10AM–5PM Closed |
MI
Michigan Gold Prospecting
Hi. Today i would like to write a review of ronnies jewelry! First let me say that i have lived in commerce twp. Since i was 8 yrs. Old and love the lakes area. Ronnies has been in business since i first moved here and i remember it well because my family used to frequent the big boy restaurant next door. Recently i have started to invest in silver and gold. Before i bought my first oz. of Precious metals i decided to visit 10 bullion dealers and pick one or two that i felt comfortable and secure with. I also wanted to know that my dealer would be honest and reliable. Before i visited ronnies 7 of the other 9 coin and bullion shops made me feel weird, uncomfortable and not fun. One guy even had me sit on a couch, drilled me with questions about why i wanted to buy silver. I felt like i was dragged in by the cops for questioning. So about a month ago i visited ronnies to see about buying some silver bullion. I was greeted with a big hello and smile from ronnies daughter( sorry i forgot her name). She asked me what i needed and i told her that i was interested in buying some silver bullion. I also told her that i was looking for a reputable dealer. Since they have been in business since i moved to the lakes area i figured they must be doing something right to stay in business for over 20 years. Soon ronnie himself came out from the back to work with me personaly. I told him about my other experiences with the other coin shops and he made it a point to do just the opposite! He answered all my questions with great detail and even guided me in the right direction about what would be my best investment purchase of silver. they have a great staff that is willing to help with whatever you need. When im ready to buy more silver,gold, or jewelry........THIS IS MY PLACE!! so stop by ronnies and tell him the couch guy sent ya!
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A Private User
I took a watch in for a new battery. It was supposed to take 1 week. I explicitly stated when they took the watch it was needed by a specific date for two important events. After a week and a half I called to find out what was going on. First the girl I spoke to told me my watch was never dropped off there. Then, after some searching, she found out someone had broke it and sent it out to be fixed (w/o my permission) and it would be in the following week (past my deadline). She SUGGESTED I buy a new watch in the meantime for my events. When I called again (now the 2 week mark) they told me the watch wouldnt be ready until the following week. At this point I dont know what they are doing or what is going on. I just want MY WATCH BACK. I have a lot of pieces I was hoping to bring in for repairs, etc. Unfortunately I wont be trusting this place again with anything important.
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Ian Holt
Brought my watch here for a bracelet adjustment and the fiasco that followed was ridiculous. I was told that it would be ready the next morning and they would call me. Well I waited until 1500 the next day and no call. I called to check on the status and they informed me that they had sent it to their watch repair shop because they couldnt do it there. Never told me that they were sending it out at all. I then asked to have my watch sent back and was told that it would be "a few day". A week later they called and told me that they had the watch back. I went to pick it up and was hassled for not having it fixed with them. I informed them as to why I didnt want to use their service and was given even more attitude. I would avoid this place like the plague.
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A Private User
I can honestly say that my fiance and Is experience at Ronnies was nothing short of awesome! We walked in and were greeted first by Lucy, the friendliest guard dog on the planet, then were seated in front of a very impressive selection of engagement rings. In just a couple of hours, we had settled on a setting for my family stone, which was not a traditional size. Was this a problem? Not at all, in fact, the ring was set and the stone was mounted by the end of the day! We shopped around at other stores around West Bloomfield, and the best deal was at Ronnies. We will be using Ronnies for all of our jewelry needs for the rest of our lives! Thank you Ronnies for making our day and our rings just amazing!
JE
Jenna Woychowski
I can not recommend Ronnies Jewelry enough. They have always been incredibly professional, and family friendly. They have created a number of stunning custom-designed pieces of jewelry for us, and each piece can only be described as "timeless." We have personally worked with Dawn on multiple occasions, who has always been the most wonderful point person for anything weve had done. She has been straight forward, sweet, and incredibly helpful coordinating with the Ronnies team to get us exactly what we wanted. You will be in very good hands at Ronnies!
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A Private User
I tried to get a watch adjusted and have a few links taken out of my new watch (simple operation) they took it in the back and once they realized it wasnt as expensive of a watch as they first realized they told me to take it somewhere else. Said the watch would fall apart if they tried to do it which was a lie. I took the links out myself using a thumbtack. This place sucks. You go in and alls they see is a dollar sign and make it obvious.
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Sarah Kacso
Ronnies designed my custom engagement ring (with my husbands help), and its more beautiful than I could have imagined. Its dainty, but intricate and eye-catching. I also bought my husbands band there - a vintage Tiffany&Co ring. His family has been going exclusively to Ronnies for years, and well continue to use them. Friendly, expert service, and beautiful jewellery!
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A Private User
Best experience ever!! My mother has shopped at Ronnies for 30 years so I trusted them with what I wanted to do with some old jewelery. They not only helped me design exactly what I had in mind, they had it ready before I needed it. And the price was perfect!! I will be back with all my jewelery needs! No matter how far I have to drive!
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Amanda jajou
I have been going to Ronnies for years and they have helped me out with loaning if i needed and they have a wonderful variety of jewelry. My family and i adore this place! Not to mention the amazing staff. Thank you so much to everyone at Ronnies Jewelers i highly recommend this place to anyone! -Amanda J
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A Private User
Had a defective Pandora bracelet that they refused to warranty. They wouldnt even consider working with me on a new purchase. A $30 investment could have ensured a long time customer, instead my future business will be at Tappers.
MA
Matthew Ruhlig
My personal experience with Ronnie is that he was very rude and belligerent, and even abusive at times. I would never do business there again.
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Brandon Montgomery
Ronnie and his wife were friendly and helpful, sold me silver at the lowest price i could find. Will be heading back in yhe future for sure.