Rite Aid

Category:	Pharmacy
Address:	75 S Dexter St, Pinckney, MI 48169, USA
Phone:	+1 734-878-2047
Site:	locations.riteaid.com
Rating:	1.9
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–8PM

Location

Photos 9

Reviews 12

J. Bear

Absolutely horrible horrible horrible! They actually promote re-use of syringes. I have been a customer there since they rudely bought out our charming hometown Pinckney Pharmacy about 8 years ago. Went there the other day and had 2 prescriptions filled (I am obviously in their system). When paying for those prescriptions and a couple other things, I asked for a box of B&D Ultra Fine Short syringes. She asked if I had a prescription, I said no, it is not required. She then asked how I was paying. Unusual question at that juncture but I answered cash, as I have no prescription coverage. The assistant then went to speak with the pharmacist (Kim) and came back and said they would not sell them to me. I have been diabetic for over 15 years and have purchased insulin and ALL my supplies at one time or another at Pinckney Rite Aid. Quite taken aback, I asked why. The assistants answer "It was up to the pharmacists discretion". Kim never came over to speak with me even though she just filled my prescriptions. I asked if I brought in my insulin if they would sell me some then. She said no. I explained that I take two insulin shots a day and I used my last syringe that morning. She shrugs shoulders, I paid cash for my things, and walk out upset, embarrassed, humiliated, stressed, and confused. My wife drove into town to ask why I was denied my life saving medical supplies. She video taped the entire conversation but heres the gist of it. She was told there is a heroin problem in Pinckney. They assume Im a junkie? Ill be 60 on my next birthday, am a grandmother, have most of my teeth, and at a good healthy weight......so I must be a heroin addict? She was also offered the option of bringing in my insulin for proof although I was not. Then was offered a bag of 10 syringes to purchase although I was not. A good friend the next day went to see if she could purchase a box for me, as no prescription is necessary to purchase syringes, she was denied with the explanation of "because I said so" from the pharmacist, Scott. Rite Aid Pharmacy in Pinckney is a discriminating pharmacy that wrongly profiles and accuses innocent people of illegal activity. Although it is the only pharmacy within 10 miles, I will NEVER set foot in there again. You are GUILTY till proven innocent! Thank Goodness for Kroger where you get treated like a real customer with rights.....worth the drive for all the savings financially, emotionally, and healthfully.

David James

NOT GOOD. I had waited 3 hours for my script. Then was told they did not have enough to fill my order for an Antibiotic. They told me I would have to come back in 2 days for the rest. Returned as requested as I was now out of my Antibiotic which is to be taken in succession to work correctly only to be told we do not have it! Sorry! I should have known when they were eating Doritos where they prepare the medicine and arguing/bickering with each other that they did not know what they were doing and would not have enough common Curtesy to call a sick client to say they screwed up or that they could not fill my order and that they would be happy to send my prescription to another Pharmacy. So much for supporting the local guys they could careless !

Felicia Hull

I tried giving this pharmacy a chance after reading all the terrible reviews. If I could give them zero thats the review they would get from me . Got out of the emergency room and was sent home with 3 important prescriptions. We dropped them off 20 minutes before the closing time , was told they couldnt fill because they were closing at 6 and there was 6 people ahead of me. Searched for another local pharmacy but there was nothing else around. They dont care about their patients they made that obvious because they turned me away sick and crying. Official my last straw taking my business elsewhere .

Jennifer Kramer

Rite aid pharmacy has gone down hill. An hour to two hour wait. With no people waiting. Thats just unsatisfactory. They take your prescription then tell you to come back in hour or two. When your sick all you want is your meds then go home. Very unprofessional. When you have a sick child to make you come back is crazy to me. Kroger pharmacy doesnt do this. I miss pinckney pharmacy they were on top of things. Sitting with one in line or waiting but still saying its one hour wait. They cant multi task. They turn people away. RUDE!

Kayla Miller

Just a great store with helpful and friendly staff. Theres also a very wide selection of everything: makeup, cards, snacks, small gifts, otc medications, etc. I have been getting all my prescriptions here for the past ten years, and I average about 3 or 4 trips to Rite Aid a week. The prescriptions are always filled as quickly as possible. As for those who wrote the unecessarily dramatic negative comments, I dont even know what to say. I literally laughed out loud at some of them. Ive never had a bad experience here before!

chris mcclelland

Was given a huge attitude when I was unhappy that I was forced to buy a Rx I did not need. Couldnt find it at first at all, then it magically appeared when I was about to leave. Then I was told it would take 15 minutes to prepare, so when I told them Id return in 15 minutes they said ok. Returned 20 minutes later and they hadnt even mixed it yet. Im done with these clowns. Driving an extra 5 miles for CVS!

Angela Foreman

Normally when I go in there my experience is pretty good. Today however the lady who was checking me out was not fit to deal with the public. She just had a bad attitude, & dressed really inappropriately for that type of environment. She acted like me buying my 1 item was putting her out or something. Next time Ill go down the road.

Amber Miller

This staff is absoulutely terrible. Expect to be treated like dirt. I couldnt believe the pharmacist attitude when we were just trying to pick up a prescription. Save your time and go somewhere else. Even when my dr. Even scribes a script over i still have to call to get them to get it ready and it never is.

Emily G

Awful service every time I go in. I filled my prescription over the phone and went in to pick up to be told that they do not have it in stock-- fine, I understand, oh well. However, the staff is always rude and the customer service skills are definitely lacking. I will not go here any more.

ashley laroe

Staff is super rude. Call to have a prescription transfered there cant make it to the other pharmacy before it closes and she hung up on me! After a few sighs and putting me on hold. I called back and she was still super rude sighing and just plain rude! Im never going here!

Lisa DeBoer

terrible service. management needs to hire people. today there was 1 cashier in the pharmacy. line backed up 4 cars in drive thru. but, even when I counted 8 employees in the pharmacy on another visit, I still could not get help. whats the problem in this place?

Bazooka Joe

This has to be the worst pharmacy I have ever got my prescriptions from they never have my script ready or they dont have enough to fill even if I wait to pick up days later after dropping of my script