Category: | Tobacco Shop |
Address: | 1975 E Main St, Owosso, MI 48867, USA |
Phone: | +1 989-472-4552 |
Site: | thetobaccoshoppeinc.com |
Rating: | 3.4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–8PM |
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Robert Fitzsimmons
I had the worst experience there they sold me a a top of the line vaporizer an it did not work so I called them an found that it was a show model to show people how it works an that why they sold it so cheap an they had it for a while there were things missing out.of the box 3 thing were missing and it did not work it had been a Flore model an never keeper charged so thats why it wood not work the battery is so deed it will not heat up to vap so they can not sell floor models and I got ripped off they will not exchange it or given a refund and I talked to the regional manager and he will not do anything I do not recommend any one to shop there they are scam artists I am livid over this it was my Christmas money and now I have nothing for Christmas thank u very much u Jenks I am 100 percent disabled an I told him an he does not care what a jerk
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LifeAndTimes OfGerry
They have a terrific selection, but when I went in looking for a new E-cig the guy who helped me forgot to tell me that the tank he sold me isnt compatible with the battery and then didnt give me a receipt so I couldnt even return either. When I went in there the next day to see if I could get a coil head compatible with both my tank and battery I got one too big so I went to return it 5 minutes later with a receipt and the manager would only give me in store credit for it and said that people can buy whatever they want, it doesnt mean the get a refund if they dont like it. No where in the store does it say no refunds. The two girls working didnt know anything about vaping but tried their best to help and even stuck up for me when I wanted to return the wrong coil head. The only good thing about this store is the big selection, but online has bigger.
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Andrew Brown
My experience was horrible. Do not go to this store. The employees are not professional. They talked to me very rude just because I asked a few extra questions. I bought a ooze pen and I bought the wrong one and came back 15min later. The pipe was not used or broken and they would not return it because it was an a electronic. WTF. A friend of mine bought a 200$ vaporizer. He found out that it was a show model. He brought it home and it wont take a charge and it wont work. He took it back to the store to get his Christmas money back and they wouldnt return it or offer him a new one. This man lives on disability and can barley make ends meat. He told the people that it was Christmas money from his sister to get a gift and they told him theres nothing they can do for him. What kind of person runs a business like that.
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Jeremy Young
AVOID AT ALL COST! I bought a $35 tank for my e-cig mod from this store, take the tank home and it leaks everywhere, bad seals. Return to store the next day to get a replacement and the employee informs me that they do not accept returns... So this place sells me a bad item and wont even exchange it for a new one, very poor business practices. "The Tobacco Shoppe" will not be getting another dime from me. Ill drive to Swartz Creek or Lansing where there are shops that know how to treat customers and stand behind the products they sell.
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Tom Johnson
New people bought these guys, and the new people have some good staff, so in anticipation of the "New Broom:" .... In a low selection area of the store ("to be improved ASAP") a staff person located an inexpensive but very effective replacement for an expensive item I misplaced. Well done, first visit, I will return.
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David Fisher
Happy to see this store turn around under new management. Huge selection, great prices, and friendly staff happy to help with any issues, who stand behind and support the products they sell.
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sterling wendt
They do have a great selection and low prices.. That being said the management team is very unprofessional. Screaming at the employees in front of customers is not a way to run a business.
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Tracy Mackie
Everyone is awesome and very helpful ! Especially JUSTIN And the girl that works their . I go in at least not if more once a week and they are so nice and helpful !!!
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Sue Ranbarger
I stopped in looking for help on vape. These guys know there stuff. Helped me understand how to use them and which products were best for me and my CBD use.
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Zincinator 5000
Great place with a nice variety of vape and tobacco products. The workers are friendly. Good customer service.
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Jeff Davis
I have always gotten excellent service and deals here, and always very helpful staff.
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Alanna Lee
Cheap place to buy tobacco and accessories for tobacco products
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Dave Nearhood
Great ppl. and great service. they know their products well.
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Travis
Great place very helpful with finding a new E-Cig
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Devon Curry
The best place for all your needs. #fwb
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Ryan Stromer
Nice humidor.
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Royal Crown
Cheap