Category: | Harley-Davidson Dealer |
Address: | 149 Shoreline Dr, Muskegon, MI 49440, USA |
Phone: | +1 231-722-0000 |
Site: | hotrodhd.com |
Rating: | 4.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–7PM 9AM–6PM 9AM–4PM Closed |
JE
Jeff Fox
First of all I have no connections with Hot rod harley in any way shape or form.With that being said, Ive been shopping for a bike for around ten thousand dollars. I called several dealerships in michigan, detroit,grand rapids, only to find out there were HIDDEN FEES, In fact one company bumped me up 2000 dollars from there so called sale price, I almost gave up when I stumbled upon this ad for a bike rally in muskegon michigan. and thats where I seen HOT ROD HARLEY, Reluctantly I called, and talked to a gentleman named Johnny from iowa, This guy was so helpful and sincere. A very honest human being period.I found a bike I was interested in, and not only did he not bump me up on the price. there were NO HIDDEN FEES. I couldnt believe it. We talked prices.And we HAD A DEAL. If youre looking for a motorcycle, you really owe it to yourself to call this place. and ask for Johnny from iowa. He treated my wife and myself very well.
RO
Rod Dewey
I absolutely love the service at Hot Rod Harley Davidson! This past Saturday - May 28, 2016 - I called the dealership and talked with Heather in the Motorclothes department on a new, limited edition Willie G jacket. She informed me they were taking 20% off on all leather that day only, but when I explained that I lived 45 minutes away and couldnt make it in until Tuesday, she and her manager agreed to honor the 20% off price, which saved me over $100! She checked to ensure they had the size I requested in stock and held it for me until today when I was able to pick it up. When I arrived she had the jacket ready for me and the entire transaction took only a few minutes. Great job Heather, and great job Hot Rod Harley Davidson...keep up the good work!!!
BR
Brad Payne
“I recently bought a bike from you. Jon started out talking to me and a few months later when I decided to buy, Carl became my salesman. Both of these guys are great and I cant say enough good things about them ! Heather and Vicky helped me pick out some attire and I was very pleased with the items they picked out for me . Jerry in service did a wonderful job of getting my add ons put on. Nik and Eric at the parts counter were always glad to take my money and offered me good advice on what to purchase. As you can tell, Im very pleased at the service I received from Hot Rod Harley and highly recommend you ! Thanks to all of you for your help !”
PA
Patrick Bridges
I had a great experience in the motorcycle class with Mike, Steve and Paula. Ill recommend them to anyone and everyone. And I loved how the 500 street handled for the exercises, especially the U-Turn. Dont change a thing and please make sure Mike comes up from Tennessee to teach in muskegon next summer because the class needs him. Hes one of a kind. His analogies are perfect and hes so funny and respectful. And he and Mike work really good together. After I get a good year or so experience on a cheaper bike like a Honda Shadow, Ill be in to buy a 1200 sportster. Thank you so much for the opportunity to take your class.
RA
Randy Clapper
I always receive the best service from Chris in the service dept. He is extremely knowledgeable and lets me know all my options, even if it is not what I originally asked about. As long as I am in Michigan, I would not have anyone else service my scooter. The Parts counter is very knowledgeable, and if they do not know the answers to my questions, they search it out, and are very helpful. Love Hot Rod Harley Davidson. I am very happy I started my relationship there. I purchased my scoot, and have it serviced there, and purchase accessories for it there. Thank you
PA
PAUL LOUGHRIDGE JR
“I bought a new Street Glide on the first day of February this year 2016. I have owned Harleys since 1990. I had used Hot Rod maybe 4 times over the years for maintenance. They always treated me right so I bought my new bike from Hot Rod. Worked with Steve on the purchase and Jerry and Chris on the upgrade parts. All were easy to work and strait forward. I am a happy customer so far. Thanks again Hot rod HD”
JO
Joseph Tourchette
I try to buy local when possible and have been picking up parts at Hot Rods for my wifes and my bikes since 2007. I just stopped in last week to pickup all of my spring maintenance supplies, along with various parts and gaskets I needed to complete some winter bike projects. I always get great service and knowledgeable support from Susan, Eric, and Nick in the Parts department.
MI
Mike Jenkins
“Your Staff throughout Hot Rod has and is ALWAYS VERY HELPFUL, ALWAYS GREETS WITH A HELLO, and a SMILE. from Top to Bottom. That is WHY I WILL CONTINUE TO STOP IN FOR JUST ABOUT ALL MY NEEDS. GREAT ATMOSPHERE, GREAT PERSONAL, and ALL AROUND GREAT EXPERIENCE, EVEN IF Im JUST STOPPING IN FOR QUESTIONS, ALWAYS GET ANSWERS. THANK YOU ALL FOR YOUR PATIENTS!! ”
N
N Robbins
We have been seriously considering trading up to a newer bike (have a 12 ultra glide ) but we wont be doing it at hot rods. Sales people never even acknowledged we were there. They were too busy talking to each other about how hard they worked with bike time in town. Guess they already made enough money for the weekend. Wont be back.
PA
Pat Spelman
“I bought an expensive Harley riding jacket several years ago. It developed defective pockets would not close and seal. Your staff (Vickie) replaced it with with a new improved unit under warranty. They were friendly and went out of their way make things right. Outstanding Staff. This how you keep loyal CUSTOMERS HAPPY. Thank you... ”.
C
C Rollins
I dropped off my Super Glide at Hot Rod on Saturday afternoon to have them move the foot controls. Monday afternoon my bike was done! Not only did Hot Rod get the work done fast, they helped me with the price of unexpected parts needed and they did an excellent job. The staff was great to work with as well. Very happy with the service!
KI
Kimberly Chester
Watch out for their service department, if you dont mind getting your paint chipped, and having parts replaced unnecessarily, and getting your bike back in worse condition then it arrived then by all means take it there, otherwise stay far far away from here. I wouldnt buy a toothpick from these guys after my experience.
NI
Nick Harrison
“I had an issue with a faulty battery in a new Sportster 48. Because I did not feel comfortable driving from Wyoming to Muskegon, a technician delivered and installed a new battery at my home. They exceeded my expectations and reaffirmed my choice to not purchase from a competing dealership!”
CA
Carolyn Heafey
Very pricey!!! I went in here to simply find a cool t-shirt for my brother...the prices were outrageous! Even the sale rack looked like normal priced merchandise. I left with nothing...Ill order on line and not waste my time here again.
JO
John smith
Just bought 08 flhtcu and had a great time was nice to have someone right there to show us everything and find us the bike we wanted its a hour plus drive for me but well worth it
A
A Private User
Great dealer! Everyone was very friendly and helpful. After shopping around at numerous Harley dealers in SW Michigan they by far had the best straightforward prices.
LA
Lade Savastano
Very nice selection of used and new bikes. We were visiting during the bike time rally it was a good place to take a break. They had a lot of activities going on.