The Home Depot

Category:	Home Improvement Store
Address:	20777 Hall Rd, Macomb, MI 48044, USA
Phone:	+1 586-463-3551
Site:	homedepot.com
Rating:	3.5
Working:	6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM

Location

Photos 100

Reviews 18

migirl chrissy

Generally I love this store .. BUT i have to say after tonight, Im ticked off !! while in the parking lot i called and spoke to mgmt .. I was treated so very rude by a cashier Judith at the returns register on 12/4/16 @ 500 pm appox .. I had wanted to make a purchase for an item i was parked right outside the door by cuatomer service (never an issue before ) There was 4 people behind the service desk they all made eye contact with me and never offered any assistance.. I then asked the young man and sent me to returns ..no problem . went over in line and waited to my turn .. I stated i would like to buy this and thats when it started .. She cut me off many times when speaking and told me she was only doing this as a courtesy.. WHAT ? My response was i walked in the door as a customer as a courtesy.. Your company needs customers... Right ? I then took my reciept off the printer and stated i didnt want her to do more than what was required ..Then I got the babye now like a child ! Really !!! I said something to the lady that was greeting people at the door ..If i had time i would return item n go to Lowes .. Worst experience ever at this store!! I sat in the car and called the mgmt team on duty.. JUDITH I have a message for you. Your sales techniques are terriable customer service is just plainly not up to Home Depots standards ! YOU HAVE A JOB AND COLLECT A PAY CHECK BECAUSE OF PEOPLE LIKE ME COMING IN FOR HOME DEPOTS PRODUCTS .. NOT FOR YOUR ATTITUDE!!! I am awaiting a phone call from upper mgmt regarding what i experienced this evening ..

Cody Williams

Went in looking for a plant base to catch water and spoke to Dave in the garden section. He helped me find just what I was looking for in the size I needed. It is a large pot and I needed an 18in base for it. We came to the conclusion they did not have one for a pot that size so we went to the paint department. While looking for things there we saw trash can lids. Weird but effective with a little paint and time I have a very cool plant base. If you have questions go see Dave he knows his stuff and will think outside if the box to hook you up with whatever you need.

David Ballantyne

I was supposed to receive a fridge and oven and a washing machine on a Monday it did not come Monday I went into the store myself there was a mix-up with the oven so then I was guaranteed to receive my items on a Friday come Friday I receive only the oven then I called ask whats going on I received nothing but attitude and being told now I have to wait 7 more days so please do yourself a favor save yourself some aggravation time and money and go somewhere else

Symantha Duggan

Don in the Paint Department has been a lifesaver on more than one occasion. In January I came in on a whim to repaint my showroom floor and even though it was right before close, he really pointed me in the right direction and sold me JUST enough paint to finish the job. I was lucky enough to walk in tonight while he was working and he walked me through his recommendations and once again, JUST ENOUGH and the perfect finish.

Sarah Aly

All associates / managers are just so unprofessional and rude. You would never be able to get a hold of someone to get your questions answered. Associates do their best to hide from customers. I had to deal with a manger one day called Julian who was so unprofessional and didnt handle my inquiry professionally. Really sad to see how this stores performance gets worse everyday. Here we come Lowes.

Oana Fenesanu

Extremely rude manager in the Appliances department! Dont bother trying to talk to a manager. He doesnt even know their policy or where to direct you to what it is!

worm0772

Worst service ever dont shop here my handycap father bought. A dryer they said they didnt know how to hook it up and just left it there will never shop here again

Keith Gomoll

Nothing like a warehouse full of us less people. More a bunch of unhelpful old people riding out there time.

tim eckardt

Very clean for a Home Depot. Has a lot of things the other Home Depots run out of. Very well ran

Chris Sady

Stay away!!! Menards don street half prices friendly staff somewhere else

Matthew Skubik

Associate went out of his way to assist and walked me through the job.

Van Nguyen

The staff was very helpful in helping me find the light bulb I need

Maria Garofalo

Will not shop at this location again. VERY POOR customer service.